New Landing How can we help? Themeforest Theme Support Dante Insert Media button not creating links

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Dante
  • #235433
    wochurch
    Member
    Post count: 55

    In Swift Builder, when I create a new text block and click “Insert Media”, it will allow me to select a media file (any PDF), but when it brings me back to the text block, it inserts the name of the file, but creates no link. I’ve tested this on multiple computers, multiples browsers, and two separate Dante installations. Any ideas?

    #235596
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you set the link options when you import it? You probably have it set to no link

    – Kyle

    #235597
    wochurch
    Member
    Post count: 55

    I didn’t change any setting intentionally, but it’s certainly possible. Can you tell me where I would do that so I can make sure?

    #235604
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    When you click import media, then click the pdf, in the bottom right of the window you should see the link options

    – Kyle

    #235606
    wochurch
    Member
    Post count: 55

    Kyle, you always get it. Thanks man!

    #235607
    wochurch
    Member
    Post count: 55

    Resolved.

    #235608
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

Viewing 7 posts - 1 through 7 (of 7 total)

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