New Landing How can we help? Themeforest Theme Support Neighborhood Initial problems after installing theme

Viewing 4 posts - 1 through 4 (of 4 total)
  • #89243
    4ddiction
    Member
    Post count: 28

    Hello! I just downloaded and installed the theme and replaced the old Woocommerce theme that I had. I have some products and images already uploaded with the previous theme on Woocommerce.

    Firstly, I noticed some errors on the top panel of the dashboard as seen in error01.png

    With the new neighbourhood theme, I tried to upload a new logo to the header to replace the theme logo, but the media library just won’t load. When I chose to upload file, the error message was “An error occurred in the upload. Please try again later.” So I tried regenerating thumbnail with the “Regenerate Thumbnails” plugin. And I got a bunch of errors as shown in error01.png

    Any idea what is going on? Can you help me resolve this issue please?

    I’m using WordPress 3.9.1 on the latest version of Chrome.

    Thank you for your time!

    #89402
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You should make the recommended settings at your hosting server as given below:

    Hope that should help to you and let me know your feedback.

    Thanks

    #89587
    4ddiction
    Member
    Post count: 28

    That’s ridiculous. Why do I need need to make these server changes in order to upload a thumbnail?

    Who set’s file upload to 200MB anyway?

    Where did you get this list of recommended settings from?

    I am not able to access my admin panel at all at http://shopindigobloom.com/wp-admin/

    #89924
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, you’ll notice that one of the errors in your dashboard clearly says “due to exceeding the memory limit”, so you’ll have no way around increasing your memory limit in order to continue working!

    All the best

Viewing 4 posts - 1 through 4 (of 4 total)

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