New Landing How can we help? Themeforest Theme Support Supreme INFOCUS image not showing on sidebar!

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Supreme
  • #2296
    d3ne
    Member
    Post count: 14

    Hello,

    Im having (again) this issue that Custom Infocus is not showing right on the sidebar. http://www.claneco.com/cl/wp-admin if u enter there u can see that there’s no image showing at all and I have assigned it on the meta options and is not working.

    User: ***
    Pass: ***

    Please! I really neeed this site working by monday ._.

    Thanks.

    #2459
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Please don’t ever post your passwords in the forum, unless you set the post to “private” – otherwise everyone else can see it.

    The login you provided is a standard user, I cannot access any part of the admin so it doesn’t help at all… Privately reply with an admin login and I’ll take a look.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #2460
    d3ne
    Member
    Post count: 14
    This reply has been marked as private.
    #2462
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Thanks.

    I’ve tested, with a smaller image than that huge one that was set, but still no luck.

    Since I don’t know who else can see the site and don’t want to cause any issues, can you please go through those many plugins you have and disable them one by one, testing if it starts working after each plugin is disabled?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

Viewing 4 posts - 1 through 4 (of 4 total)

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