New Landing › How can we help? › Themeforest Theme Support › Dante › Incorrect Google Map Location

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Dante
  • January 31, 2014 at 2:55 pm #46022
    pablo
    Member
    Post count: 2

    Hello, I love using your theme however there is a slight issue with the Google map. The coordinates 13.155525,-59.601477 give me an incorrect location. How do I go about fixing this? Thank you.

    Location to be displayed : https://maps.google.com/maps?q=13.155525,-59.601477

    February 4, 2014 at 12:04 pm #46643
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!
    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.

    Could you tell me your website URL please? You can do so by typing it into a reply.

    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.
    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    February 4, 2014 at 12:04 pm #46644
    Melanie – SUPPORT
    Member
    Post count: 11032

    Quick question: have you tried adding the actual address instead of the coordinates?

    February 4, 2014 at 1:14 pm #46668
    pablo
    Member
    Post count: 2
    This reply has been marked as private.
    February 10, 2014 at 6:38 am #47501
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Sorry for getting you late. We strongly apologies for that.

    You need to give the exact address for that shortcode, http://take.ms/8EYa1

    Did you try searching the same address you gave on maps.google.com and get the exact location?

    Let me know, what you got.

    Thanks,
    laranz.

    February 10, 2014 at 10:03 am #47522
    soniagg
    Member
    Post count: 1
    This reply has been marked as private.
    February 12, 2014 at 11:28 pm #48431
    pablo
    Member
    Post count: 2
    This reply has been marked as private.
    February 17, 2014 at 11:56 am #49552
    Tahir – SUPPORT
    Member
    Post count: 1212

    Seems like this is sorted. Marking this as resolved.

    Best,
    Tahir

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    Posted in: Dante
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