New Landing How can we help? Themeforest Theme Support Neighborhood In WooCommerce Cannot Place Order Keeps Loading

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  • #286108
    mitchelldanielle
    Member
    Post count: 4

    Hello,

    When I go to place order it keeps loading. It will not let me enter my pay pal information. I called go daddy and they do not know what is wrong.

    
    ### WordPress Environment ###
    
    Home URL: http://averageblackgirl.org
    Site URL: http://averageblackgirl.org
    WC Version: 2.6.4
    Log Directory Writable: ✔
    WP Version: 4.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: ❌ 5.4.42 - We recommend a minimum PHP version of 5.6. See: How to update your PHP version
    PHP Post Max Size: 64 MB
    PHP Time Limit: 800
    PHP Max Input Vars: 1620
    cURL Version: 7.45.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.43 - We recommend a minimum MySQL version of 5.6. See: WordPress Requirements
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.4
    : 
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Active Plugins (22) ###
    
    Akismet: by Automattic – 3.1.11
    Bloom: by Elegant Themes – 1.1.5
    Breadcrumb NavXT: by John Havlik – 5.4.0
    DZS Video Gallery: by Digital Zoom Studio – 8.51
    Contact Form 7: by Takayuki Miyoshi – 4.4.2
    Contact Form by vCita: by vCita.com – 4.5.1
    Display Widgets: by Strategy11 – 2.05
    Divi Builder: by Elegant Themes – 1.2.4.4
    Google Analytics by MonsterInsights: by MonsterInsights – 5.5.2
    Google AdSense: by Google – 1.2.1
    Monarch Plugin: by Elegant Themes – 1.3
    Neighborhood Demo Content: by Swift Ideas – 2.1
    oAuth Twitter Feed for Developers: by Storm Consultancy (Liam Gladdy) – 2.2.1
    Huge IT Portfolio Gallery: by Huge IT – 2.0.77
    Slider Revolution: by ThemePunch – 5.2.6
    Welcome to WordPress: by Starfield Technologies – 1.0
    WooCommerce: by WooThemes – 2.6.4
    Yoast SEO: by Team Yoast – 3.4.1
    WP Hide Admin Bar: by Web Outsourcing Team – 2.0
    Easy Forms for MailChimp by YIKES: by YIKES – 6.1.3
    YITH WooCommerce Wishlist: by YITHEMES – 2.0.16
    YouTube widget responsive: by StefanoAI – 1.3.2
    
    ### Settings ###
    
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Shop Base: #6 - /shop/
    Cart: #7 - /cart/
    Checkout: #1176 - /check-out-page/
    My Account: #9 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Neighborhood Child Theme
    Version: 1.0
    Author URL: http://www.swiftideas.net
    Child Theme: ✔
    Parent Theme Name: Neighborhood
    Parent Theme Version: 3.4.20
    Parent Theme Author URL: http://www.swiftideas.net
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: neighborhood/woocommerce/archive-product.php
    neighborhood/woocommerce/cart/cart-empty.php
    neighborhood/woocommerce/cart/cart-totals.php
    neighborhood/woocommerce/cart/cart.php
    neighborhood/woocommerce/cart/cross-sells.php
    neighborhood/woocommerce/checkout/form-billing.php
    neighborhood/woocommerce/checkout/form-checkout.php
    neighborhood/woocommerce/checkout/form-shipping.php
    neighborhood/woocommerce/checkout/thankyou.php
    neighborhood/woocommerce/content-product.php
    neighborhood/woocommerce/content-product_cat.php
    neighborhood/woocommerce/content-single-product.php
    neighborhood/woocommerce/global/quantity-input.php
    neighborhood/woocommerce/loop/loop-end.php
    neighborhood/woocommerce/loop/loop-start.php
    neighborhood/woocommerce/loop/result-count.php
    neighborhood/woocommerce/myaccount/form-login.php
    neighborhood/woocommerce/single-product/meta.php
    neighborhood/woocommerce/single-product/product-image.php version 2.0.14 is out of date. The core version is 2.6.3
    neighborhood/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 2.6.3
    neighborhood/woocommerce/single-product/related.php
    neighborhood/woocommerce/single-product/tabs/additional-information.php
    neighborhood/woocommerce/single-product/tabs/description.php
    neighborhood/woocommerce/single-product/tabs/tabs.php
    neighborhood/woocommerce/single-product/up-sells.php
    neighborhood/woocommerce/single-product.php
    neighborhood/woocommerce/taxonomy-product_cat.php
    neighborhood/woocommerce/taxonomy-product_tag.php
    
    : Learn how to update outdated templates
    
    Attachments:
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    #286111
    David Martin – Support
    Moderator
    Post count: 20834

    Please ask them to upgrade as per your notice:

    Server Info: Apache
    PHP Version: ❌ 5.4.42 - We recommend a minimum PHP version of 5.6. See: How to update your PHP version
    PHP Post Max Size: 64 MB
    PHP Time Limit: 800
    PHP Max Input Vars: 1620
    cURL Version: 7.45.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.43 - We recommend a minimum MySQL version of 5.6. See: WordPress Requirements
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    Please ask them to open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

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