New Landing › How can we help? › Themeforest Theme Support › Flexform › Importing options into Flexform not working

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    Posted in: Flexform
  • February 4, 2014 at 5:53 pm #46716
    jtastic
    Member
    Post count: 35

    Hi,

    the importing-feature under Import/Export does not work. When I import the settings they will be directly overwritten. When you look into the according database-table (e.g. using phpmyadmin) the theme simply overwrites all options even when you put the data directly into the database.

    There has been a post already with the same problem but the answer is private: http://support.swiftideas.net/forums/topic/cant-import-theme-options/

    Exported options from Flexform 1.4.3, now imported options on WP 3.8.1 with Flexform 1.6.

    Maybe you can tell what the solution is.

    Best regards

    February 4, 2014 at 6:04 pm #46720
    jtastic
    Member
    Post count: 35

    Additional info: same domain, same everything as before (as the domain gets hardcoded into the settings file)

    February 4, 2014 at 6:05 pm #46722
    jtastic
    Member
    Post count: 35
    This reply has been marked as private.
    February 10, 2014 at 11:41 am #47558
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, the answer was

    Hi Peter,

    If you had the newer theme and an older export, that can explain it. I’d suggest exporting settings only after doing an update.

    Regards,
    ————————————————————————————————————

    Cosmin
    Support Assistant

    Does that help?

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    Posted in: Flexform
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