New Landing How can we help? Cardinal Importing demo content on WP Engine hosting

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  • Posted in: Cardinal
  • #225708
    kvincentctls
    Member
    Post count: 30

    Hi,

    I’ve posted this as a reply in a previous topic thread (here: http://www.swiftideas.com/forums/topic/error-when-trying-to-import-demo-content/page/2/#post-225603) but I’m unsure if anyone is monitoring that anymore so here it is as a new topic.

    Hello,
    I’m experiencing the same problem trying to import Shop Demo 4 on wp-install coloringreen.wpengine.com.
    Page says “This does not appear to be a WXR file, missing/invalid WXR version number”
    Server log error messages below
    [Tue Nov 03 22:23:26.833928 2015] [:error] [pid 31884] [client 91.183.201.252:29074] PHP Warning: file_get_contents(/nas/wp/www/cluster-42887/coloringreen/wp-content/plugins/cardinal-importer/demofiles/shop-demo-four-content.xml.gz): failed to open stream: No such file or directory in /nas/wp/www/cluster-42887/coloringreen/wp-content/plugins/cardinal-importer/parsers.php on line 66, referer: http://coloringreen.wpengine.com/wp-admin/admin.php?import=swiftdemo
    [Tue Nov 03 22:23:26.834002 2015] [:error] [pid 31884] [client 91.183.201.252:29074] PHP Warning: DOMDocument::loadXML(): Empty string supplied as input in /nas/wp/www/cluster-42887/coloringreen/wp-content/plugins/cardinal-importer/parsers.php on line 66, referer: http://coloringreen.wpengine.com/wp-admin/admin.php?import=swiftdemo

    Can you assist? I’m on WP Engine as you can see.
    A workaround using WP’s import would be great to get things moving as fast as possible. I’m quite convinced the problem is hosting-based and need to move on. Interfacing with Cardinal & the hosting c’y will take too long I’m afraid.
    thx!
    — Kurt

    #225755
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to delete the Cardinal demo plugin and install it again in Appearance-> Install plugins

    -Rui

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