New Landing How can we help? Themeforest Theme Support Dante Import demo content not working (site cache error)

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  • Posted in: Dante
  • #146269
    stanislashautekiet
    Member
    Post count: 7

    Hi,

    i’m trying to import the Demo content (including media content) but i always get an error during import (there is something wrong with site caching).

    what works fine:
    – upload & activate Dante theme
    – update required plug-ins
    – updating all wp-config.php & other php.ini variables (cfr. Dante documentation).

    however, during the first import stops after 2/3 minutes (see attachment for error) and it seems not everything is imported.

    we also see following error:

    [Sun Feb 01 14:40:32 2015] [error] [client 87.118.135.65] (70014)End of file found: Error reading request entity data, referer: http://webretailcompany.h2sa.be/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=2b813cb1d9

    the second refresh runs better (see also attachment) but the end-result is very messy – eg:
    – main menu & footer shows 2 times (home – home – pages – pages -)
    – many links from homepage to other pages are not working
    – footer is not correct (no tweets, portfolio images,…)
    – …

    site is hosted at Siteground (cloud hosting package) so should be ok in my opinion.

    thanks for any quick feedback/help on this.

    best regards,
    Stanislas

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    #146302
    stanislashautekiet
    Member
    Post count: 7

    hi,

    some updates:
    Siteground changed some server params – now the import completes with our error.

    http://wrc.h2sa.be

    but:
    1) many links from homepage are still not working… (eg: button view all projects)

    2) footer is still empty

    #146330
    stanislashautekiet
    Member
    Post count: 7

    hi,

    links issue is resolved (permalinks change).

    but my question related the footer remains:
    is it normal that the footer is empty after the demo import?

    thx,
    Stan

    #146353
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Yes it’s normal, the WordPress demo content doesn’t include widgets content.

    -Rui

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