New Landing How can we help? Themeforest Theme Support Supreme Images on Sprite Sheet not working

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Supreme
  • #26406
    sc0o8i3
    Member
    Post count: 3

    I definitely have an issue and need some assistance. The images from the sprite sheet that are being used for the search button, arrows and comments and so on are not showing up on Firefox. I’m at a loss here. It works on IE, Chrome and Safari. Please see the attached images. Any help is much appreciated!

    #26763
    Melanie – SUPPORT
    Member
    Post count: 11032

    Does it work on another machine? What’s your website URL?

    #27604
    sc0o8i3
    Member
    Post count: 3

    Hi Melanie,

    Unfortunately, I’ve tested on several machines and I get the same thing. Please let me know if you see otherwise?

    The URL is: http://www.styleat30.com

    #27993
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, it seems to work for me (screenshot attached)

    Did it resolve itself?

    #28093
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hmm, not working here and I don’t get any errors either.

    Check with your web host – it might be that the server is not configured correctly, and cannot serve web fonts right.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #29019
    sc0o8i3
    Member
    Post count: 3

    Hi Melanie,

    It still doesn’t show up for me.

    Cosmin,

    Do you mean that you see jibberish as well? Or it’s showing up for you on Firefox?

    It works on Chrome and Safari, just not on Firefox for some reason.

    #29160
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Yes, I see stuff like this:

    Looks like the web font for icons isn’t loading properly, that’s why I suggested to check with your web host, to see if the web server is configured correctly.

    Regards,
    ————————————————————————————————————

    Cosmin – Support

Viewing 7 posts - 1 through 7 (of 7 total)

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