New Landing How can we help? Themeforest Theme Support Uplift Images in PageBuilder are still blanking out in latest build.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Uplift
  • #297892
    jaynkie
    Member
    Post count: 90

    I just updated the latest framework – and then while working with the PB in a portfolio post – I dragged some images that I had in a full width row to outside the row (below it) and hit update.

    The images stopped showing up.

    Back in the editor the place where the thumbnails were are all blank. I click into the images edit, and I have to reassign the images to each of them. Figured I’d let you know it still seems to be an issue.

    The rest is working great now tho!

    #297918
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Thanks for the heads up. Can you replicate again?
    sometimes those specific situations are difficult to replicate.

    -Rui

    #298090
    jaynkie
    Member
    Post count: 90

    Yeah I’ll keep an eye out for it. Seems to be when I drag stuff (images for instance) in and out of columns or rows to the bottom of the page. But I’ll see if it happens again and report back.

    #298110
    jaynkie
    Member
    Post count: 90

    It’s still doing it a lot. I’m duplicating the image block and going to edit – then selecting a new image and closing.

    Somewhere between that – and dragging these things around to insert different places on the portfolio page – they blank out – again and again. Kind of makes getting a post up impossible. ๐Ÿ™

    Any advice?

    #298114
    jaynkie
    Member
    Post count: 90

    Also the names that I give my elements (rows, images) also resets back to just ‘Row’ or ‘Image’ making it really hard to keep track of them.

    #298115
    jaynkie
    Member
    Post count: 90

    It seems to happen when I either drag rows/images up or down the page – or when I update the page. After it takes a while saving – it comes back and all images have no thumbnails anymore and are unassigned. ๐Ÿ™

    #298367
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What is the portfolio item for this?

    Will test further and report this back to the team.

    Thanks.

    #298607
    jaynkie
    Member
    Post count: 90
    This reply has been marked as private.
    #299059
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Thanks for reporting this back, can you updated both the theme and SF plugin to the latest versions and then re-test:

Viewing 9 posts - 1 through 9 (of 9 total)

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