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New Landing › How can we help? › General › Forum Help › Images getting resized when attached to product, gallery, team pages
- This topic has 11 replies, 3 voices, and was last updated 7 years by David Martin – Support.
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Posted in: Forum Help
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March 3, 2017 at 7:17 am #315858
Our site is using Swift Framework.
As per our observation, images are getting resized automatically after 15mins to 1 hour on a random basis. That too all previously used images.
wp-content/uploads/2016/10/t20022_1-1-480×480.jpgFor example original image being used is t20022_1-1.jpg which is getting resized as t20022_1-1-480×480.jpg
Dimensions of them are as below.
480*480
480*300
720×540
960*960
720*720
480*530
480*640
94*75We found that images uploaded to galleries.
For example, 87A0145-1024×640.jpg is uploaded to /galleries/odyssey-house/ page and being resized as 87A0145-1024×640-960×960.jpg again which is not in use anywhere in the site.How can we prevent this from happening as it is creating lot of unwanted files?
Looking forward to hearing back from you soon.
Thanks in advance for your help!
March 3, 2017 at 11:21 am #315868Hi,
Your support license has now expire or you have not entered one within your profile to validate your purchase.
To access the correct support forums please renew your support license for your theme(s) on ThemeForest.
Thanks.
March 6, 2017 at 4:52 am #315988Hi,
The support license has been renewed.
Could you please look into the problem how we can stop the extra image resizing?
Images which are attached to the galleries, team and product categories from media library getting resized again in different dimensions.
Please find the few of the images along with their path below.
wp-content/uploads/2014/12/X-Code_04_sq-480×480.jpg
wp-content/uploads/2016/09/Chris_Boffin-700×700.jpg
wp-content/uploads/2016/09/Kristy_Moffat-1024×1024-sml-700×700.jpg
wp-content/uploads/2016/09/Urban_Block_22-931×1024-480×528.jpgWe are not sure where are these image getting genarated from? Also they are getting generated on a random basis.
Please let me know if you need anything else.
Thanks,
March 6, 2017 at 4:49 pm #316073Hi,
you need to enter the purchase code in your profile page here at the support site.
-Rui
March 7, 2017 at 6:01 am #316136Hi,
Entered the purchase code. Please help me on the issue bit urgently.
Regards,
March 8, 2017 at 7:13 pm #316443Hi,
Thanks for doing that. Please add a WP login for us to take a closer look. Please can you disable all plugins leaving only Swift Framework and WooCommerce active.
Thanks.
March 22, 2017 at 7:09 am #318011This reply has been marked as private.March 24, 2017 at 1:31 pm #318415when an image is upload the theme will generate several image sizes(also plugins can add other image sizes) since they can be used in different situations( Shop page, Portfolio, Shop thumbnails, Portfolio thumbnails, etc).
You also need to update the theme version to the latest one.
https://www.dropbox.com/s/ae279ym2nrmvesk/Screenshot%202017-03-24%2012.29.42.png?dl=0
-Rui
March 27, 2017 at 6:03 am #318520This reply has been marked as private.March 30, 2017 at 9:54 am #319065Hi,
The images will be getting re-sized from two different places:
1)
functions.php
– here we set a few different image sizes to be used throughout the site.add_image_size( 'widget-image', 94, 70, true); add_image_size( 'thumb-square', 250, 250, true); add_image_size( 'thumb-image', 600, 450, true); add_image_size( 'thumb-image-twocol', 900, 675, true); add_image_size( 'thumb-image-onecol', 1800, 1200, true); add_image_size( 'blog-image', 1280, 9999); add_image_size( 'gallery-image', 1000, 9999); add_image_size( 'large-square', 1200, 1200, true); add_image_size( 'full-width-image-gallery', 1280, 720, true);
2) WooCommerce plugin – they define their image sizes here: WooCommerce > Settings > Products > Display.
3) Dynamic image resizing – these are not stored or created on your server, they are resized as and when they are needed on page load. This is handled via a PHP function `sf_aq_resize().
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It sounds like from your supplied URLs you are referring to the WooCommerce shop images?
April 7, 2017 at 6:33 am #319991This reply has been marked as private.April 10, 2017 at 10:20 am #3202643) Not easily no, it would require large modifications. The images are not stored on the server, they are generated as the page is served dynamically so these will not be creating any storage overhead on the server.
Thanks.
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