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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › images disappeared from my blog page board
- This topic has 20 replies, 4 voices, and was last updated 9 years by David Martin – Support.
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Posted in: Neighborhood
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July 22, 2015 at 3:11 pm #196735
preview images disappeared from my blog page board.
lonk to my blog board is:http://www.packagingspecialist.eu/blog/ilblog/please need urgent help
thank youAttachments:
You must be logged in to view attached files.July 22, 2015 at 4:37 pm #196767Hi,
Did you installed something in the last few days besides the theme update?
It can be a plugin conflict. Try to deactivate all plugins and clear the cache to check if it still happens.-Rui
July 22, 2015 at 4:50 pm #196781hi rui,
thank you for your prompt reply.I installed a plugin called adminer.
i have deactivated it but problem persist.
I noticed anyway that if i select post categories, images displays correctly.
Problem is only on the main blog pageplease help
July 22, 2015 at 4:59 pm #196786Hi,
You will need to set an image for the post “Meta Options => Thumbnail Type” settings.
– Have you recently switched to this theme or were the images showing previously with this theme active?
Thanks.
July 22, 2015 at 5:06 pm #196788hi, it’s more than one year that i use this theme and images always displayed correctly?
do you mean that i have to set image thumbnail on each of my posts? please explain
July 22, 2015 at 5:41 pm #196808Ok, I had to check this has happened recently and you had not switch from another theme.
– I can replicate this on my dev version of the theme so I will need to check with the team and report back on this.
David.
July 22, 2015 at 5:43 pm #196811yes please. i noticed that this problem is only on my main post page. If i select post categories, everything is ok, so it means that images are correctly placed inside posts.
i wait for your reply. how long will it take?
July 22, 2015 at 6:13 pm #196824Which version were you using before you updated when it last worked? I’ve checked locally and can’t replicate an issue.
– Ed
July 22, 2015 at 6:18 pm #196825hi,
the version was this one, the latest. Problem happened between yesterday and today without any upgrade or change in the theme version
July 22, 2015 at 6:19 pm #196826If you didn’t change the theme, then that won’t be the issue – it will likely be something with your setup that’s changed, plugins maybe?
– Ed
July 22, 2015 at 6:21 pm #196829as i told you i installed yesterday a plug in called ADMINER, but i’ve deactivated/cancelled it.. so the problem is not related to it.
please try to give me a solution to fix
July 22, 2015 at 6:24 pm #196830sorry… i think yesterday there was an update on your theme, but i don’t remember if the problem happened suddenly after update.
i do not remember my previous version of your theme but i suppose was the latest before the one that i’ve now..July 22, 2015 at 6:45 pm #196838Did you make any changes with ADMINER? We released a theme update on the 20th, but this change has no code related to that image output.
As I said, I have double checked and have no issue with outputting the image locally with the latest theme update.
Can you try setting the image in the meta options for the thumbnail – to see if that does output it?
– Ed
July 22, 2015 at 6:54 pm #196841no change made with admine
i tried to set an image on meta option, but image is not displayed…:
July 22, 2015 at 6:58 pm #196846I can’t see this being anything theme related – do you have any backups of your site?
I’ll try and set aside some time later or tomorrow to check this out for you if you haven’t solved by then.
– Ed
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Posted in: Neighborhood
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