Images aren't showing on mobile devices (Joyn Theme) – swiftideas

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This topic has 1 reply, 2 voices, and was last updated 7 years by Rui Guerreiro – SUPPORT.

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Posted in: Joyn
May 14, 2017 at 3:24 pm #324550

judithngo
Member

Hello,

I’ve been having big problems with my website http://www.narosalife.com. My images aren’t showing on mobile devices. I’ve been in touch with my hosting company and they managed to get the images showing on desktop devices but say it’s a mobile compatibility issue that images aren’t showing on mobile devices. The website has been working absolutely fine throughout all types of devices until a couple of weeks ago. I really hope you can help me.

Thanks in advance, Jude

May 15, 2017 at 12:49 pm #324612

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Your website is down at the moment. Can you check?
There isn’t anything in the theme that will enable/disable any loading images in mobile/desktop.

Check your installed plugins, try to disable them all except SwiftFramework and clear the cache and test again.

-Rui
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Posted in: Joyn

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