New Landing › How can we help? › Themeforest Theme Support › Dante › Image upload error

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    Posted in: Dante
  • April 2, 2014 at 7:56 am #63542
    nelsonisrael
    Member
    Post count: 5

    Hey everyone,

    I got a problem with image uploading.
    Each time I try to upload an image (whatever the size or weight), it fails. I can see the loading bar working then a red alert pop and tells me (french to english translation so it may not be exaclty wha you get in english) : “An error occured during the upload. Try again later”

    I send you the screenshot of this problem. Hope you can help me with that 🙂

    Thanks !
    Nelson

    April 2, 2014 at 8:31 am #63556
    nelsonisrael
    Member
    Post count: 5

    Update : When I tried to re-create an article, my images appeared in my media library, I published it but the entire website is now a grey page. It’s completly crashed.

    Help ! 🙁

    April 3, 2014 at 11:56 am #64145
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I think that you are uploading heavy size images so its cause to error due to server limitation . Please contact to your hosting provider to get best solution about this issue .

    Thanks

    April 3, 2014 at 1:05 pm #64189
    nelsonisrael
    Member
    Post count: 5

    Indeed, images were too heavy to be uploaded properly. Thanks you very much for your answer 🙂

    April 3, 2014 at 1:06 pm #64191
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You welcome 🙂 .
    Thanks
    With Best Regards
    Swift Ideas

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