Image Sizes and Zoom Size are opposite

[mseg1]

Hi Team Swift,

Please see the URL provided to see the issue. I want to upload new product images to be the same size as the demo ones. I tried, but as you will see, the images is:
a) bigger in Category page
b) bigger on product page
c) smaller when hover over zoom

Can you please assist?

Thanks!

[Kyle – SUPPORT]

Hi

You’re images are not big enough, we used 1200 x 1550 images, and set the product page size to 700 x 904. You’re images are only 602 x 900, I’d suggest going to Theme Option > Product Options and making the image area smaller

– Kyle

[mseg1]

Hi Kyle,

Thanks for the quick reply. It seems though that if I try and upload an image which is a bit bigger, i keep getting error messages on the upload to media library.

[mseg1]

This reply has been marked as private.

[Kyle – SUPPORT]

What error do you get?

– Kyle

[mseg1]

This reply has been marked as private.

[Kyle – SUPPORT]

Not sure what that is, have you deleted the old images before uploading the new ones?

– Kyle

[AntRubano1]

I’m having the same problem. I’ve gone through all of the settings and documentation. My feature pic in category is way too big, and the product page picture is huge. When I mouse over, the correct smaller picture pops up. I’ve temporarily taken the site out of maintenance mode, here is a link to a test product.

http://www.realworldhorsepower.com/product/fass-fuel-systems-diesel-lift-pump-2011-2014-gm-duramax-lml-6-6l-titanium-series-150gph-t-c11-150g/

[AntRubano1]

And I’m aware that the image size is small. I’ve been reducing and adjusting image size in an attempt to correct the sizing issues. All images started at 900×900. I’ve scaled, cropped, resized, went through the woocommerce image settings, atelier theme settings, adjusted everything that pertained to it in the atelier documentation.

[AntRubano1]

I found some custom CSS in the knowledgebase to adjust the product image size, but the image for the product in the category is still like 5x too big

[Kyle – SUPPORT]

Site back in maintenance mode so I can’t check, also please provide a login so I can check your images size settings

– Kyle

[AntRubano1]

This reply has been marked as private.

[AntRubano1]

http://www.realworldhorsepower.com/product-category/diesel-performance/duramax/lift-pump-kits-duramax/

[mseg1]

This reply has been marked as private.

[Kyle – SUPPORT]

You’re image size settings are 120 x 155? http://d.pr/i/16gcE/EeqPSmhD

Obviously you’re going to have small images, they need to be bigger, like 900 width

– Kyle