New Landing How can we help? Cardinal Image size mobile phones

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Cardinal
  • #119801
    bram1974
    Member
    Post count: 94

    Hi,

    we seem to have an issue with the images the theme produces for some mobile phones.
    On the cases page, which shows some blog posts, the blog element requires the image size 960×720 to display thumbnail. When viewing on the mobile phone it comes up with the following warning message (see attachment).

    For now I have added the required images manually.

    So far this problem only occurs on the iPhone versions 4,5 and 6. Samsung seems to work fine.

    Any ideas?

    Many thanks,
    Bram

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    #119996
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I’m not sure what that error is, I will forward this to my colleague to see if he can help you with this

    – Kyle

    #120943
    bram1974
    Member
    Post count: 94

    Hi, did you have a chance to look at this?

    Many thanks!
    Bram

    #120985
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,
    Apologize for the delay didn’t get the email notification.
    The site seems to be down at the moment. Can you check?

    -Rui

    #121269
    bram1974
    Member
    Post count: 94

    No, it is online at http://www.floncker.nl/

    Many thanks!

    #121392
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The url you placed in the topic form was different 🙂 Nevermind.

    I only got a Samsung S4 and the Cases page is displaying fine to me, like you also said in your first post. Probably only a issue with Iphone.

    Will forward to the development team, them have IPhone mobile.
    Thanks

    -Rui

    #121580
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    This is to do with your hosting setup. Check here:

    https://www.google.co.uk/search?q=imagejpeg()+unable+to+open&oq=imagejpeg()+unable+to+open&aqs=chrome..69i57.3615j0j7&sourceid=chrome&es_sm=91&ie=UTF-8#safe=off&q=imagejpeg()+unable+to+open+wordpress

    Or ask your host to resolve the issue – the theme isn’t causing the issue.

    – Ed

Viewing 7 posts - 1 through 7 (of 7 total)

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