New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Image Size

Viewing 4 posts - 1 through 4 (of 4 total)
  • Back to forum
    Posted in: Neighborhood
  • June 12, 2014 at 7:16 pm #82107
    Marcy Korb
    Member
    Post count: 11

    I am having difficulty with images on my site being cut off and pixelated. We are using manufacture images some of which state are internet ready. Can you please advise what size images should be uploaded to the site to have them appear crisp and clean and/or what else could be causing this problem.
    https://allaboutmassageandwellness.com/store/

    June 13, 2014 at 7:19 am #82151
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You need to follow: http://support.swiftideas.net/knowledgebase/product-image-quality/

    – Kyle

    June 18, 2014 at 7:07 pm #83579
    Marcy Korb
    Member
    Post count: 11

    Hi Kyle,

    I set our product images to the suggested size that you provided via the link on 6/13. Some of our product images are still cut off on the top and bottom. Do I have to delete all product images and re-upload now that the size setting has changed? If yes, once I do that, if it doesn’t work what might be your next suggestion?

    Thanks,
    Marcy

    June 19, 2014 at 7:17 am #83663
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Did you regenerate the thumbnails using the regenerate thumbnails plugin?

    – Kyle

  • Back to forum
    Posted in: Neighborhood
Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register