New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Image Issue – Pixeled Quality

Viewing 15 posts - 1 through 15 (of 29 total)
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    Posted in: Neighborhood
  • October 26, 2013 at 3:53 am #28598
    chukwustinson
    Member
    Post count: 16

    Hello Community,

    i uploaded pictures to the products with 720p quality but like you see on the attachment its a really bad quality. If I click the product and click then the picture then it shows clear.

    Please I need help

    October 28, 2013 at 9:38 pm #28981
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Try this: http://support.swiftideas.net/knowledgebase/product-image-quality/

    Let me know, what you got.

    Thanks,
    laranz.

    October 29, 2013 at 1:26 am #29003
    chukwustinson
    Member
    Post count: 16

    I did what you told me.
    Now on the first picture all pictured are cleared but if I click on one product some of them are still really unclear and some pictures dont have the same size. May I can give you my Login Deatils to check it please.

    October 30, 2013 at 9:27 am #29276
    chukwustinson
    Member
    Post count: 16

    Helloo?

    October 30, 2013 at 9:08 pm #29376
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Sorry, I didn’t have a clue, whats happening, I forward this to another support staff to look. He will look asap.

    meanwhile, post your WP Login details in a private reply.

    Thanks,
    laranz.

    October 31, 2013 at 12:53 am #29410
    chukwustinson
    Member
    Post count: 16
    This reply has been marked as private.
    November 1, 2013 at 3:28 pm #29580
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Whats your website address?

    Thanks,
    laranz.

    November 1, 2013 at 3:29 pm #29582
    chukwustinson
    Member
    Post count: 16
    This reply has been marked as private.
    November 1, 2013 at 3:55 pm #29586
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Can you please provide a screenshot of your image settings. Make sure you have hard crop set and that the image height isn’t set too large – any smaller images won’t fit the same size.

    – Ed

    November 1, 2013 at 4:08 pm #29595
    chukwustinson
    Member
    Post count: 16

    hello,

    here you are

    November 1, 2013 at 5:34 pm #29618
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Ok, have you run the regenerate thumbnails plugin on all your images?

    What size are the images you’re uploading?

    – Ed

    November 1, 2013 at 5:48 pm #29623
    chukwustinson
    Member
    Post count: 16

    Yes. I regenerate thumbnails of all pages

    some pictures are 305×412, 292×399 and 288×394

    are these sizes to small? if yes how I can make it bigger to get a good quality ?

    November 4, 2013 at 9:47 am #29787
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    They are too small, which is why the quality is bad. You’ll need to upload bigger images – no other way around it.

    – Ed

    November 4, 2013 at 10:04 am #29793
    chukwustinson
    Member
    Post count: 16

    How much minimum ?

    November 4, 2013 at 10:04 am #29794
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    540 x 720, as you’ve set.

    – Ed

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    Posted in: Neighborhood
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