New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Image Details/Editing Problem

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Neighborhood
  • April 20, 2014 at 6:57 pm #68677
    keycontrast
    Member
    Post count: 5

    Neighborhood 1.7
    Wordpress 3.9

    Hello there,
    I have upgrade the wordpress and also the theme. The visual editor works fine again. But I miss the image editor into a post oder page in the visual edior, also in the classic editor. I have testing with a standard theme of wordpress and it works but not with the neighborhood theme.
    The Troubleshooting for wordpress 3.9 doesn’t works.

    Here a link want I mean:
    http://sourcedigit.com/wp-content/uploads/2014/04/WordPress-3.9-Image-Editing.jpg

    greetz
    keycontrast

    April 21, 2014 at 4:57 am #68707
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to check with after clear cache or another browser . It should be resolve sure .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    April 21, 2014 at 12:33 pm #68809
    keycontrast
    Member
    Post count: 5

    Hi,
    Yes. I have delete the cache and temporary data. I have try with browsers chrome (34.0.1), firefox (28.0) and explorer (11.09), also testing with the private or inkognito mode from the browsers. And I have make a re-install from the theme. Nothing works.

    Greetz
    Keycontrast

    April 21, 2014 at 12:37 pm #68811
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please disable plugin one by one and check . Any plugin is conflicting it .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    April 21, 2014 at 1:07 pm #68827
    keycontrast
    Member
    Post count: 5

    Hi,
    All plugins are disabled. The problem is still there. With other current themes it works.

    Greetz
    keycontrast

    April 21, 2014 at 1:11 pm #68832
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide website URL and worpdress admin login detail so i can debug and fix it easily .

    Thanks

    April 21, 2014 at 1:45 pm #68841
    keycontrast
    Member
    Post count: 5
    This reply has been marked as private.
    April 21, 2014 at 4:11 pm #68865
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you very soon .
    Thanks 🙂
    With Best Regards
    Swift Ideas

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    Posted in: Neighborhood
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