New Landing How can we help? Atelier Image Caption gone

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #230452
    mariatrier
    Member
    Post count: 163

    Hi there,

    I have just updated to the latest theme version, but I still have an issue with the image caption dissapering.

    > I insert an image block on a page.
    > upload the image
    > Write a caption text to show on hover
    > save

    No caption text showing

    > Open image block again and the caption text field is empty.

    As you can see in screenshot #2 the <h4> text is missing, because the text I put in the text editor is not saved.

    Thanks, Maria

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    #230936
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I cannot replicate this locally, what version of the Swift Framework plugin do you have?

    Please also add a WP login.

    Thanks,
    David.

    #231029
    mariatrier
    Member
    Post count: 163
    This reply has been marked as private.
    #231306
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I have setup a test page here: http://107.6.155.50/~onebrig7/Styrpaaklimaet.com/image-block-test/

    I still cannot replicate this. Can you clear your browser cache and test that page also?

    Thanks,
    David.

    #231316
    artur
    Member
    Post count: 11

    Hi David,

    I have the same bug.

    I just downloaded the theme and have the latest version of the plugins. Swift Latest Update (v1.64)

    I enter caption text into the wysiwig and click SAVE.. but when i reopen for editing it.. the text isnt saved.

    help! thanks

    #231321
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The theme version should be 1.82 and the Swift Framework should be 1.66.

    Please update to those and empty your browser cache. If the issue persists, please create a new thread with a private WP login and URL.

    – David.

    #231328
    artur
    Member
    Post count: 11

    thanks for the quick reply!
    the SWFT update fixed it .

    thank u!!!!!

    #231331
    David Martin – Support
    Moderator
    Post count: 20834

    Great, no problem.
    -David.

Viewing 8 posts - 1 through 8 (of 8 total)

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