New Landing › How can we help? › Themeforest Theme Support › Flexform › IE 8 not supported?

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Flexform
  • August 13, 2013 at 3:03 pm #16167
    Greg Stern
    Member
    Post count: 1

    Running Win 7, IE8 not only does our site not load, even the Swiftideas sample site will not load: http://flexform.swiftideas.net. It appears to get stuck at “downloading … fontawesome.webfont.eot…

    This has now been confirmed by a number of testers in different locations across the country as well as via BrowserStack. This is a SERIOUS issue as a 35% of our users are still on IE8.

    August 13, 2013 at 4:57 pm #16189
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you try this solution: http://stackoverflow.com/questions/5065362/ie9-blocks-download-of-cross-origin-web-font

    Thanks,
    laranz.

    August 13, 2013 at 5:02 pm #16192
    Greg Stern
    Member
    Post count: 1

    Laranz-

    Can YOU try the solution on your own site to see if it works? As I mentioned, IE 8 does not even render on you example site http://flexform.swiftideas.net

    Thanks
    Greg

    August 15, 2013 at 4:40 pm #16643
    Melanie – SUPPORT
    Member
    Post count: 11032

    I will forward this to the developer.

    August 18, 2013 at 9:55 am #16973
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Greg,

    I’ve looked into this issue, and haven’t yet been able to find the source of the error. Google seems to be lacking on information as to why this would be happening too. I’m getting a test environment set up so that I can look into it further.

    – Ed

    October 2, 2013 at 7:03 pm #24982
    Tekguild
    Member
    Post count: 171

    I would be interested in this investigation as well, as I have a client experiencing what I think is the same issue (using IE8).

    October 4, 2013 at 12:47 pm #25332
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thanks for the feedback

    October 4, 2013 at 6:06 pm #25406
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We fixed this in 1.5.3 🙂

    – Ed

    October 8, 2013 at 9:32 am #25712
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic! 🙂

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    Posted in: Flexform
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