IE 11 display issues

[Ruan Deyzel]

Hi, I am referring to http://www.cipla.co.za

Having display issues when it comes to IE 11. Chrome and everything else works as advertised.
When viewed on Windows 7 with IE 11 the site displays as should without any problems, but on a system with Windows 8 and IE 11 there are display issues.

Please have a look and advise, would appreciate your expertise and direction with this matter. Please see attachment of site on IE 11 (Windows 8)

Thank you

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[Rui Guerreiro – SUPPORT]

Hi,

I’m seeing fine in the test I made. can you try to erase any cache that browser may have and try again.
https://www.dropbox.com/s/t30ar5o42no16b3/ie11_issue.png?dl=0

Thanks
-Rui

[Ruan Deyzel]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Seems fine. Try to use a different computer with the same Browser/Operating System.

https://www.dropbox.com/s/cbt8q3mk2ibxg0y/ie11_test1.png?dl=0
https://www.dropbox.com/s/kxn9m46ttx6u9kw/ie11_test2.png?dl=0

-Rui

[Ruan Deyzel]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,
In a network company sometimes the routers inside the network have cache. The screenshots that I sent were taken in Browserstack that are virtual servers but they are reliable.

Can you open the developer tools in the Internet Explorer by pressing F12 and check if there is any error in the Javascript console.

Check this documentation
http://msdn.microsoft.com/en-us/library/ie/bg182326(v=vs.85).aspx

-Rui

[Ruan Deyzel]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Can’t you turn it off?

If you are seeing if fine without the compatibility mode than it’s fine. I guess something changes when it’s on.

-Rui

[Ruan Deyzel]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

I’m not sure about the compatibility mode.
I will forward this topic to the development if they can give us any additional info.

Thanks.
-Rui

[Ruan Deyzel]

Thanks Rui

[Rui Guerreiro – SUPPORT]

No problem. Let’s wait for the reply.
-Rui

[Swift Ideas – Ed]

Hi Ruan,

Compatibility mode is usually always an issue with a lot of sites that aren’t basic. IE should always be run in the latest mode possible (and not compatibility) – simply because even the latest IE is often well behind the latest technologies.

You can see a link regarding issues with compatibility mode on Microsoft’s site – http://windows.microsoft.com/en-GB/internet-explorer/use-compatibility-view#ie=ie-11

– Ed