icons used to enlarge and browse images behave strangely?

[DAPPER-tekstenweb]

Hi, is there any follow up on this issue?

It’s about 1. In the product preview area, something strange happens with the icons used to minimize and enlarge the image (circle with cross and plus symbol), and the icons to go to the next image (the ones with the small arrows to the left and right).
Cross: falls out of place when viewed on a mobile device like iPad, ipad mini, or iPhone. In case of to next image: small arrows sometimes disappear altogether.

[DAPPER-tekstenweb]

Hi. For more details, please check out the attached document. I’ve tested and got some results that might help.

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[Kyle – SUPPORT]

I don’t understand how you are seeing that issue, it’s just not happening for me (see screenshots)

Check the sizes of the window on the screenshots, are they the sizes where you see the issue?

– Kyle

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[DAPPER-tekstenweb]

Zoiets?

Images are not be displayed totally (as you can see the icons for closing the image aren’t visible anymore) on screen on an Ipad mini when viewing an enlargement of an 1000×1000 image:

7,9-inch (diagonal) resolution 1024 x 768 pixels
Hight: 200 mm
Width: 134,7 mm

Images are not be displayed totally (as you can see the icons for closing the image aren’t visible anymore) on screen on an IMAC when viewing an enlargement of an 1920×1920 image.

21,5 -inch (diagonal) 1920 x 1080

[Kyle – SUPPORT]

Hi

I’ll forward this to Ed, I just can’t manage to replicate the issue

– Kyle

[Swift Ideas – Ed]

Hi @DAPPER-tekstenweb

Are you only experiencing these issues once pressing the maximise button in the lightbox?

This unfortunately is standard functionality of WooCommerce, and we don’t modify the lightbox in anyway. My recommendation would be to hide this button from use, as I don’t think it makes sense to enlarge the image from the standard lightbox view.

@media only screen and (max-width: 1024px) {
div.pp_woocommerce a.pp_expand, div.pp_woocommerce a.pp_contract {
display: none!important;
}
}

We are planning to strip out prettyPhoto for the Neighborhood v2.0 update, and integrate iLightbox, which is much much slicker.

– Ed

[DAPPER-tekstenweb]

Ok, that sounds good. Any idea when this update will be available?

[Kyle – SUPPORT]

It will be available in the next couple of weeks

– Kyle