New Landing How can we help? Themeforest Theme Support Neighborhood icons used to enlarge and browse images behave strangely?

Viewing 15 posts - 16 through 30 (of 38 total)
  • #121071
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I can’t find it in your css? (see screenshot)

    – Kyle

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    #121124
    DAPPER-tekstenweb
    Member
    Post count: 174

    Are you on the .com? It’s the 3rd piece of code… see screenshot? Is it even double in there?

    #121405
    DAPPER-tekstenweb
    Member
    Post count: 174

    Hi, any info on this yet?

    #121852
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Sorry about the wait. I just checked the .com, please can you tell me at what width it causes an issue? I’ve just scrolled all the way down and it was fine.

    Please attach a screenshot showing the issue

    – Kyle

    #122268
    DAPPER-tekstenweb
    Member
    Post count: 174

    Hi Kyle,

    Can you not retreive the screenshots I put in my first post? They are from a mobile device like iPad and iPhone.

    In the product preview area, something strange happens with the icons used to minimize and enlarge the image (circle with cross and plus symbol), and the icons to go to the next image (the ones with the small arrows to the left and right).
    Cross: falls out of place when viewed on a mobile device like iPad or iPhone. See attached screens.
    To next image: small arrows sometimes disappear altogether.

    #122279
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    This screenshot is from my iPhone, I don’t see any issue? The close button works fine

    – Kyle

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    #122431
    DAPPER-tekstenweb
    Member
    Post count: 174

    This is what I get on an iPhone and an iPad mini (both updated). See screenshots.

    As you can see, the iphone shows a deformed logo, and the ipad in landscape does not work properly.

    Hope to hear from you soon,

    Regards

    #122517
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I can’t see those screenshots? Please upload .jpg or .png

    – Kyle

    #122601
    DAPPER-tekstenweb
    Member
    Post count: 174

    How about now?

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    #122629
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I checked the logo on an iPhone 4 and it’s working fine.

    See the attached screenshot
    https://www.dropbox.com/s/pgivbrjuq4fmgnb/iphone_logo.PNG?dl=0

    Don’t know if you already tried to clear the mobile browser cache.

    -Rui

    #122640
    DAPPER-tekstenweb
    Member
    Post count: 174

    Thanks so much, that’s ok then…

    And how about the iPad issue with the cross to close the image?

    #122648
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I managed to replicate this on my Android Mobile. Will check it and let you know.

    -Rui

    #122666
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I realized that you have an outdated version of Woocommerce. Can you update to the last version?

    -Rui

    #122690
    DAPPER-tekstenweb
    Member
    Post count: 174

    This is a problem that has been at hand before this most recent update of Woocommerce 2.2.7(which has been released today or yesterday…) But sure, I will update and get back to you.

    #122703
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks

Viewing 15 posts - 16 through 30 (of 38 total)

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