New Landing How can we help? Themeforest Theme Support Neighborhood icons used to enlarge and browse images behave strangely?

Viewing 15 posts - 1 through 15 (of 38 total)
  • #104293
    DAPPER-tekstenweb
    Member
    Post count: 174

    Hi,

    1. In the product preview area, something strange happens with the icons used to minimize and enlarge the image (circle with cross and plus symbol), and the icons to go to the next image (the ones with the small arrows to the left and right).
    Cross: falls out of place when viewed on a mobile device like iPad or iPhone. See attached screens.
    To next image: small arrows sometimes disappear altogether.

    Please see attached screenshots.

    2. Furthermore, several of my clients gave feedback that they dit not quite understand the symbols as they were very small (and that they seemed te be reversed).

    The second point seems like a matter of opinion to me, and I can imagine that this is not a real issue. But could you please check out the first issue?

    Regards,
    Daphne

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    #104295
    DAPPER-tekstenweb
    Member
    Post count: 174

    The iPad landscape

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    #104297
    DAPPER-tekstenweb
    Member
    Post count: 174

    The iPhone view

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    #104299
    DAPPER-tekstenweb
    Member
    Post count: 174

    and… iPhone landscape

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    #104788
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You are using very old version 1.73 of theme so i would like to upgrade to latest version 1.82 of theme.
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #106389
    DAPPER-tekstenweb
    Member
    Post count: 174

    I JUST upgraded, that night to the latest version of the theme?@! Could you please check?

    #106601
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Now everything looks perfect.
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #106700
    DAPPER-tekstenweb
    Member
    Post count: 174

    Did you check all of this out on iPad, as described above?

    #106715
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I will forward this to my coulleague.
    Thanks ๐Ÿ™‚
    With Best Regards
    Mohammad

    #108218
    DAPPER-tekstenweb
    Member
    Post count: 174

    Hi, any info on this one yet?

    #108586
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Try adding this to your custom css:

    div.pp_woocommerce .pp_arrow_next:before, div.pp_woocommerce .pp_arrow_previous:before, div.pp_woocommerce .pp_close:before {
      font-size: 13px;
    }

    – Kyle

    #120386
    DAPPER-tekstenweb
    Member
    Post count: 174

    Hi Kyle,

    This CSS has seemed to help for a while, but now I have the same issue on an iPad mini.

    Enlarging the image does not work properly.The second enlargement does not work well and the cross to close the image can not be seen or used (as it is out of the viewing area, really strange).

    Can you please check and provide a solution? Thanks so much.

    Regards,

    Daphne

    #121056
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Sorry about the wait

    The second enlargement is removed on smaller devices and it’s impossible to enlarge the image again when the first enlargement is full width almost.

    For the cross, doesn’t look like you’ve applied my css?

    – Kyle

    #121067
    DAPPER-tekstenweb
    Member
    Post count: 174

    Yes.. I did…
    You can check the website if you want…?

    #121070
    DAPPER-tekstenweb
    Member
    Post count: 174
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