New Landing How can we help? Themeforest Theme Support Uplift Icon Box SVG Icons not showing after update

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Uplift
  • #296376
    vcnobre
    Member
    Post count: 2

    Hello,

    Our Icon Box SVG icons were working until we updated the Swift Framework and the Uplift theme today.

    We can see the list of available SVG icons in the Icon Box element editor, so there’s no issue with the SVG file type.
    When we select an icon, save and update, the icon does not appear on the page.
    If we go back to the Icon Box element editor, no SVG icon is selected.

    If we chose the “Icon” type (not SVG), the issue does not occur. We can see the normal (FontAwesome) icons on the page.

    Is there any aspect of the latest update that could’ve caused this issue with the SVG icon selection?

    If we need to revert the theme’s version, is there any way to do so safely without losing our theme options?

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    #296402
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us the url of that page of the screenshot so we can inspect it?

    Don’t worry about the theme options they are stored in the database, if necessary we will provide you the previous theme and plugin version before the updates.

    -Rui

    #296438
    vcnobre
    Member
    Post count: 2
    This reply has been marked as private.
    #296444
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #296454
    vcnobre
    Member
    Post count: 2
    This reply has been marked as private.
    #296490
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. I managed to replicate this on my local server so it seems to be an issue somewhere in our code.
    Will forward it to our head developer so he can check this asap.

    Thanks

    -Rui

    #296602
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We are looking into this – will be in touch as soon as we can find the issue.

    – Ed

    #296648
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Have fixed this, we’ll be pushing an update for it shortly.

    Thanks for your patience.

    – Ed

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