Have you read the thread?
Here, let me break it down for you. I asked a question in the first post. It was very detailed and easy to understand.
Then Mohammad replied:
“Hi,
Please contact once at woocommerce support https://support.woothemes.com/ about it.
Thanks
Mohammad”
and then I asked: “Is once a person”.
Then you have come along and can’t understand what’s going on. Which is fine because at least I then have some company in that department. Since “once” would be a very strange name I’ve never seen anybody have before, combined with the lack of capitalization of the first letter leaves me wondering if it’s a name or he’s telling me to only contact them a single time like the word once might indicate.
So I’ll ask you the same thing I asked Mohammad, is “once” a person I need to contact at woocommerce support?
Is that now clear enough to understand? Do you folks not read the threads you’re replying to? Because this seems like a needless amount of explanation for what was a very simple question about Mohammad’s response to me.