New Landing How can we help? Themeforest Theme Support Neighborhood I get multiple errors while uploading neighborhood_demo-content-alt.xml

Viewing 12 posts - 1 through 12 (of 12 total)
  • #163858
    payokun
    Member
    Post count: 7

    Good day;
    I just had the neighborhood v2.16 theme along with it’s child theme active. I wanted to install the neighborhood_demo-content-alt.xml and start adding products to my shop. I have already changed the recommended settings from your documentation in my godaddy cpanel.

    max_execution_time 600 (changed successfully)
    max_input_time 600 (changed successfully)
    memory_limit 128M (changed successfully)
    register_globals Off (Did not find the parameter in the cpanel)
    safe_mode Off (Did not find the parameter in the cpanel)
    upload_max_filesize 256M (it’s a dropdown so I was unable to change it exactly at 200M but is more than the recommendation)

    I went to Tools>Import>Wordpress
    I selected the neighborhood_demo-content-alt.xml file
    I left alone Import author: admin (admin) (did not create or selected a different one
    I left Download and import file attachments UNCHECKED.

    After clicking Submit I got the following list of errors.

    Import WordPress

    Failed to import shop_order_status cancelled
    Failed to import shop_order_status completed
    Failed to import shop_order_status failed
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status pending
    Failed to import shop_order_status processing
    Failed to import shop_order_status refunded
    Failed to import slide-page ff about office
    Failed to import Media “mismo-bag-grey007”
    Failed to import Media “mismo-bag-grey006”
    Failed to import Media “mismo-bag-grey005”
    Failed to import Media “mismo-bag-grey004”
    Failed to import Media “mismo-bag-grey003”
    Failed to import Media “mismo-bag-grey002”
    Failed to import Media “mismo-bag-grey001”
    Failed to import Media “barena-blazer-blue005_1”
    Failed to import Media “barena-blazer-blue002_1”
    Failed to import Media “barena-blazer-blue004_1”
    Failed to import Media “barena-blazer-blue003_1”
    Failed to import Media “barena-blazer-blue001_1”
    Failed to import Media “office1”
    Failed to import Media “office2”
    Failed to import Media “office3”
    Failed to import Media “ff_sazzi_phones”
    Failed to import Media “ff_sazzi_utoutPNG_small1”
    Failed to import Media “ff_sazzi_projectImg1”
    Failed to import Media “ff_sazzi_projectImg3”
    Failed to import Media “ff_sazzi_projectImg2”
    Failed to import Media “sazzi”
    Failed to import Media “ff_macbook-air31”
    Failed to import Media “ff_rp_bkg2”
    Failed to import Media “escheresque”
    Failed to import Media “ff_header_bkg_dark”
    Failed to import Media “sazzi_full-width_bkg_dark”
    Failed to import Media “tiny_grid”
    Failed to import Media “groovepaper”
    Failed to import Media “cibando_slider11”
    Failed to import Media “cibando_slider31”
    Failed to import Media “cibando_slider21”
    Failed to import Media “cibando1”
    Failed to import Media “ff_cibando_cinema11”
    Failed to import Media “ff_cibando31”
    Failed to import Media “ff_cibando21”
    Failed to import Media “ff_cibando11”
    Failed to import Media “ff_sazzi_1col_thumb41”
    Failed to import Media “custom_map_pin”
    Failed to import Media “ff_team3_retina_bw”
    Failed to import Media “team2_retina_bw”
    Failed to import Media “ff_team1_retina_bw”
    Failed to import Media “ff_team4_retina_bw”
    Failed to import Media “ff_client_blazer”
    Failed to import Media “ff_client_mash”
    Failed to import Media “ff_client_mode”
    Failed to import Media “ff_client_tada”
    Failed to import Media “ff_client_joe”
    Failed to import Media “welcome”
    Failed to import Media “nhood_impact_bkg”
    Failed to import Media “mm-suit-thinstiped-greyish001”
    Failed to import Media “sharp_suit_thumb”
    Failed to import Media “sharp_suit_thumb2”
    Failed to import Media “acne-suit-blazer-navy001”
    Failed to import Media “ol-suit-blazer-black001”
    Failed to import Media “ol-blazer-pattern-navy001”
    Failed to import Media “dvn-suite-navy001”
    Failed to import Media “acne-dubblebreast-blazer001”
    Failed to import Media “fanman-mag001”
    Failed to import Media “fanman-mag_square”
    Failed to import Media “sharp_suit_thumb_max”
    Failed to import Media “sharp_suit_thumb_max43”
    Failed to import Media “fanman-mag_thumb43”
    Failed to import Media “fanman-mag_thumb43v2”
    Failed to import Media “EYTYS_canvas_green02_ext”
    Failed to import Media “EYTYS_Suede_black_ext”
    Failed to import Media “EYTYS_leather_white02_ext”
    Failed to import Media “EYTYS_Suede_yellow01_02_ext”
    Failed to import Media “eytys_post_big_thumb”
    Failed to import Media “EYTYS-packaging”
    Failed to import Media “EYTYS_pressrelease-6”
    Failed to import Media “EYTYS_pressrelease-6-2”
    Failed to import Media “sunbuddies-type01-tortoise-001”
    Failed to import Media “ol-suade-jacket-grey001”
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status cancelled
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status cancelled
    Failed to import shop_order_status on-hold
    All done. Have fun!

    Remember to update the passwords and roles of imported users.

    Then I tried once more, this time I left Download and import file attachments option CHECKED. And I got the following.

    Import WordPress
    Failed to create new user for admin. Their posts will be attributed to the current user.
    Failed to import shop_order_status cancelled
    Failed to import shop_order_status completed
    Failed to import shop_order_status failed
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status pending
    Failed to import shop_order_status processing
    Failed to import shop_order_status refunded
    Failed to import slide-page ff about office
    Client “The Game For Good” already exists.
    Client “Swift Ideas” already exists.
    Client “Mode” already exists.
    Client “Blazer” already exists.
    Client “Glint Designs” already exists.
    Client “Mash” already exists.
    Client “Dylan” already exists.
    Failed to import Media “sunbuddies-type01-tortoise-001”
    Failed to import Media “ol-suade-jacket-grey001”
    Question “General Question One?” already exists.
    Question “General Question Two?” already exists.
    Question “Theme Options Question One?” already exists.
    Question “Colour Options Question One?” already exists.
    Question “General Question Three?” already exists.
    Question “Colour Options Two?” already exists.
    Question “Theme Options Two?” already exists.
    Question “S.E.O. Question One?” already exists.
    Question “S.E.O. Question Two?” already exists.
    Question “PageBuilder Question One?” already exists.
    Question “PageBuilder Question Two?” already exists.
    Question “Responsive Question One?” already exists.
    Question “Data Visualisation Question One?” already exists.
    Question “Retina-Ready Question One?” already exists.
    Question “Retina-Ready Question Two?” already exists.
    Client “Mash (featured)” already exists.
    Client “Mode (featured)” already exists.
    Client “Joe Achilles (featured)” already exists.
    Client “T.A.D.A. (featured)” already exists.
    Client “Blazer (featured)” already exists.
    Job “Yet Another Job Description” already exists.
    Job “Another Job Description” already exists.
    Job “Job Description” already exists.
    Question “Slideshow Question One?” already exists.
    Question “Slideshow Question Two?” already exists.
    Question “Translation Question One?” already exists.
    Question “Translation Question Two?” already exists.
    Page “Mijireh Secure Checkout” already exists.
    Page “Mijireh Secure Checkout” already exists.
    Page “Default Page (Dual Sidebars)” already exists.
    Page “Portfolio” already exists.
    Page “Blog – Standard with no sidebars” already exists.
    Page “Typography” already exists.
    Page “Accordion” already exists.
    Page “Columns” already exists.
    Page “Dividers” already exists.
    Page “Tabs” already exists.
    Page “Dropcaps, Ampersand & Highlighter” already exists.
    Page “Message Boxes / Alerts” already exists.
    Page “Social Icons” already exists.
    Page “Quotes” already exists.
    Page “Buttons” already exists.
    Page “Google Charts” already exists.
    Page “Images, Videos & Lightbox” already exists.
    Page “Tables” already exists.
    Page “Pricing Tables” already exists.
    Page “Lists” already exists.
    Page “Boxed Content” already exists.
    Page “Testimonials” already exists.
    Page “Services & Capabilities” already exists.
    Page “Meet the team” already exists.
    Page “Our Offices” already exists.
    Page “Help Centre / F.A.Q.” already exists.
    Page “Contact” already exists.
    Page “Icons & Links with icons” already exists.
    Page “Google Maps” already exists.
    Page “Shop” already exists.
    Page “Shopping Bag” already exists.
    Page “Checkout” already exists.
    Page “Track your order” already exists.
    Page “My Account” already exists.
    Page “Edit My Address” already exists.
    Page “View Order” already exists.
    Page “Change Password” already exists.
    Page “Checkout → Pay” already exists.
    Page “Order Received” already exists.
    Page “Swift Charts & Progress Bars” already exists.
    Page “About Us” already exists.
    Page “About Us 2” already exists.
    Page “Wishlist” already exists.
    Page “Shop” already exists.
    Page “Cart” already exists.
    Page “Contact 2” already exists.
    Page “Default Page (Full-width)” already exists.
    Page “Default Page (Sidebar Right)” already exists.
    Page “Default Page (Sidebar Left)” already exists.
    Page “Pricing” already exists.
    Page “Lost Password” already exists.
    Page “Home” already exists.
    Page “Theme Options” already exists.
    Page “Pages” already exists.
    Page “Shortcodes” already exists.
    Page “Jobs” already exists.
    Page “Payment” already exists.
    Page “Privacy” already exists.
    Page “Delivery & Returns” already exists.
    Page “Stores” already exists.
    Page “Wishlist” already exists.
    Page “Shop – Full Width” already exists.
    Page “Checkout” already exists.
    Page “My Account” already exists.
    Page “Lost Password” already exists.
    Page “Edit My Address” already exists.
    Page “View Order” already exists.
    Page “Change Password” already exists.
    Page “Logout” already exists.
    Page “Checkout → Pay” already exists.
    Page “Order Received” already exists.
    Portfolio Item “Page Builder Post Page 2” already exists.
    Portfolio Item “Page Builder Post Page 1” already exists.
    Post “Page Builder Post 1” already exists.
    Variations “Variation #9171 of Black Dress” already exists.
    Product “Our Legacy – Suede Shirt” already exists.
    Product “Sun Buddies – Type 01” already exists.
    Post “Sharp Summer Suits” already exists.
    Post “Neighborhood vs Fantastic Man” already exists.
    Post “Neighborhood exclusive: Eytys” already exists.
    Product “Barena – Torceo Jacket” already exists.
    Product “Mismo – Briefcase” already exists.
    Team Member “Stephen Noone” already exists.
    Team Member “Jayne Fakename” already exists.
    Team Member “Martin McManager” already exists.
    Team Member “Susan B. Anthony” already exists.
    Testimonial “bschwart” already exists.
    Testimonial “tomdekok” already exists.
    Testimonial “abovecreative” already exists.
    Testimonial “Ringdal” already exists.
    Testimonial “kostyasazonov” already exists.
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status cancelled
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status cancelled
    Contact Form “Contact form 1” already exists.
    Failed to import shop_order_status on-hold
    Contact Form “Contact form 1” already exists.
    Contact Form “Contact form 1” already exists.
    All done. Have fun!

    Remember to update the passwords and roles of imported users.

    I dont know if this is normal but something tells me is not. Can you please help?
    Thank you and best regards!!

    Flavio Avila

    #163930
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    How can i view the website? Its showing maintenance mode.
    Thanks
    Mohammad

    #164052
    payokun
    Member
    Post count: 7

    Upss– http://www.anicom.com.mx/woo

    there you go. Thank you.
    In case you need to check the cpanel: http://www.anicom.com.mx/cpanel

    the memory parameters can be viewed in:
    Software/Selecciona la version PHP/Switch to PHP Options

    #164569
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    * Clear the installation and try to install it again, I think you are trying to install the demo multiple times, so it throws already exists error..
    * Make sure all the required plugins are activated before installing the demo.
    * If still troubling, follow the instruction here: http://www.swiftideas.com/forums/topic/having-problems-or-issues-with-xml-demo-content-upload-try-this-solution/

    Let us know,

    Thanks,
    laranz.

    #164924
    payokun
    Member
    Post count: 7

    Thank you for the reply 🙂

    I did all the steps required from the reference post but I still have issues.

    First I spoke with godaddy and they helped me to kill all php processes because they explained that after changing the settings recommended from your documentation that needed to be done so I did.

    I reseted the whole thing so I had a blank slate.

    I activated all required plugins except Akismet, Hello Dolly, and Clef.
    Installed the demo revolution slider without issues
    Set permalinks to post
    Change the image size as per documentation
    I zipped the neighborhood_demo-content-alt.xml to .gz extension and attempted to import it.

    This is the error I got now

    ****************
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    *********************************

    I noticed that despite the error the demo was installed but not entirely, it is incomplete, the first thing I noticed was a couple of shop items without their respective picture. Also the main menu is missing. It just looks incomplete.

    Any ideas? please help :S

    Thank you and best regards!

    #165467
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Those error message are not relevant, they just mean that some of the data you are trying to import already exists.

    Although you tried to change the maximum execution time the server probably is ignorin these settings.

    I already assigned the home page has the initial page, and also assigned the main menu.

    What’s missing now is to import the rest of the images by checking the “Import attachments option”

    Probably you will get the Internal server error again, don’t worry with that hit the refresh button.

    To keep progress of the import open the media library and refresh to see the number of media files increase.

    Hope it helps.

    -Rui

    #165511
    payokun
    Member
    Post count: 7

    Hello, thank you so much for the followup.

    I did the “import attachments” option and after several attempts the moe page is still missing some images like these products listed in the shop:

    Sun Buddies – Type 01 Sunglasses
    Our Legacy – Suede Shirt Shirts

    Also:

    When clicking in shop> shop – with left sidebar it shows a blank page and it’s supposed to show products and some classifications on the left (Brand, Colour, Size, etc).

    All images are supposedly uploaded because after the import all images show up as “already exist”

    However, still some “Failed to Import” messages appear but not about images.

    Failed to import shop_order_status cancelled
    Failed to import shop_order_status completed
    Failed to import shop_order_status failed
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status pending
    Failed to import shop_order_status processing
    Failed to import shop_order_status refunded
    Failed to import slide-page ff about office

    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status cancelled
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status on-hold
    Failed to import shop_order_status cancelled

    Failed to import shop_order_status on-hold

    Please help– (ಥ‸ಥ) (T_T) (if you want you can go ahead and reset everything and then install the template from scratch so you can see for yourself and maybe tell me what am I doing differently, I just dont know what else to do)

    thank you so much for your help so far.

    #165572
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It were missing some images from the alt demo.
    It seems you tried import the full demo? It’s that correct? At least I saw the file in the media library.

    If so it’s necessary to import the rest of the full demo images.

    -Rui

    #165684
    payokun
    Member
    Post count: 7

    that’s because I tried to install the full demo by using the segmented files compressed to *.gz but I still got the same server error message so I just gave up. 🙁

    Is there any way I can do this over FTP like when I copied the theme files?

    #165686
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #165687
    payokun
    Member
    Post count: 7

    Yes please thank you, I just want the site to look as the one you guys have in the demo website so I can start modifying it to my taste, I dont intend to change much, I’m a simple guy, I just want to use it as a shop. Please go ahead.

    Thank you for the followup.

    🙂

    #165693
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
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