New Landing › How can we help? › Cardinal › i dont see the portfolio pic in the home page since yesterday

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    Posted in: Cardinal
  • August 13, 2015 at 3:09 pm #203733
    rivkmoshe
    Member
    Post count: 69

    i dont know what happened but i dont see my portfolio pic in home page….!!!!
    HELP

    August 13, 2015 at 3:20 pm #203741
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please update the theme to the latest version

    – Kyle

    August 13, 2015 at 3:43 pm #203751
    rivkmoshe
    Member
    Post count: 69

    i just updated that but still nothing

    August 13, 2015 at 3:48 pm #203757
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Still says your using v2.08 http://d.pr/i/12onk/1vDKyy52, the latest version is 2.21

    – Kyle

    August 13, 2015 at 4:01 pm #203759
    rivkmoshe
    Member
    Post count: 69

    but i did.
    see pic

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    August 13, 2015 at 4:15 pm #203767
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Are you using a cache plugin?

    – Kyle

    August 13, 2015 at 4:17 pm #203769
    rivkmoshe
    Member
    Post count: 69

    i was trying to solve my slow website, so i tried to install plug in but i delete that yesterday.
    so i dont know…..
    must help!!

    August 13, 2015 at 4:18 pm #203770
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please provide me with a login so I can sort it out

    – Kyle

    August 13, 2015 at 4:20 pm #203772
    rivkmoshe
    Member
    Post count: 69

    this is all the plugins i have

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    August 13, 2015 at 4:22 pm #203776
    rivkmoshe
    Member
    Post count: 69
    This reply has been marked as private.
    August 13, 2015 at 4:57 pm #203788
    rivkmoshe
    Member
    Post count: 69
    This reply has been marked as private.
    August 13, 2015 at 5:05 pm #203793
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems to be from one of your plugins.

    Disable them all except RevSLider and SwiftFramework, then activate one by one to figure out the plugin that is causing the issue.

    -Rui

    August 13, 2015 at 5:23 pm #203805
    rivkmoshe
    Member
    Post count: 69

    well i did what you said. it solved some of the problem but some new came…
    in the portfolio i have thumbnail pic that insist to show even when i changed it – see pic

    and…
    the text in the swift slider seems to have smaller place on the frame. now i have to reorder the text so it fit in and i dont like it much

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    August 13, 2015 at 5:53 pm #203811
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I think it’s from your cache plugin that is caching the images try to purge the cache.

    Also check the tab below where it says Masonry Thumbnail, guess you have to change it there to.

    -Rui

    August 13, 2015 at 7:30 pm #203850
    rivkmoshe
    Member
    Post count: 69

    i dont have any cache plugin.
    i provided you my log in you can see there is nothing like that, plus i deactivated all plugins beside the 2 that you have told me.
    and the Masonry Thumbnail is on standard mode – this is how it should be.

    so pleas help me out with this thumbnail pic issu
    10X

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