I cannot change my password

[mtroubat]

Hello,

I have few issue with my website :

1) The page to retrieve my password does not work : http://www.kes.com.br/minha-conta/Perdeu%20a%20Senha/
2) When i am on the list on my orders i cannot vizualise my order. Ex : http://www.kes.com.br/minha-conta/Ver%20Pedido/2851/
I cannot pay either? It says that my cart is empty ? 🙂
3) Everything is aligned in the middle in the product page. Before it was on the left, how can i do that please
Ex : http://www.kes.com.br/loja/roupas/calca-alfaiataria-ziper-julia/
4) On the checkout page the color are not vertically aligned and the name of the product is not in one line

Can you help me please.
Thanks a lot

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[Rui Guerreiro – SUPPORT]

Hi,

Can you update first to the latest version and clear the browser cache after that?
https://www.dropbox.com/s/5llbllyrkri1uk4/Screenshot%202016-05-23%2012.31.20.png?dl=0

thanks

-Rui

[mtroubat]

Hi,

I did,

1) Still does not work
2) Still does not work
3) Same, not well aligned
4) Same, not well aligned

Thanks for your help
Maxime

[mtroubat]

Hello,

Any news about this issue ? It’s very urgent for me.
Thanks a lot,
Maxime

[mtroubat]

I have found that but i dont know if it’s that : https://docs.woothemes.com/document/woocommerce-endpoints-2-1/

[mtroubat]

It’s ok. It’s because the client has changed the endpoints and forgot to put the “-” between the words 🙁
Sorry

[Rui Guerreiro – SUPPORT]

1) Guess you can only see it if you are not logged in. And since you have the maintenance mode I can’t check it.
2) It’s working fine to me.
https://www.dropbox.com/s/r2v5kl7yuhvqf0e/Screenshot%202016-05-24%2017.26.12.png?dl=0
3 and 4) It seems to be from your custom css.

-Rui

[mtroubat]

3 and 4 ) Are you sure ?

My custom Css is :

.shopping-bag .bag-product-price {
display: none;
}

#main-nav .cart-contents span.amount {
display: none;
}

/*remove the hover with the anchor on the single image and have only the hand to click on the image*/
.spb_single_image figure .overlay{
display:none !important;
}

/*remove the option in the home page for products*/
.reset_variations{
display:none !important;
}

.shop-actions {
display:none;
}

/*change the border for selected option in product page*/
.woocommerce .va-selected .va-picker-item {
border-color: black!important;
}

/*enlarge the menu when logged in*/
.logged-in #mini-header {
top: 30px!important;
}

/*change the color of the new badge*/
.products .product .wc-new-badge {
background-color: #333333!important;
}

/*change the color of the new badge single page*/
.woocommerce .wc-new-badge {
background-color: #000000!important;
}

/*remove the shadow product*/
.woocommerce ul.products li.product figure{
-webkit-box-shadow: none;
-moz-box-shadow: none;
box-shadow: none;
}

/*reduce the space between the logo and the menu*/
@media only screen and (min-width: 1200px) {
.span4.logo-left {
width: 200px;
}
.header-right.span8 {
width: 910px;
}
}
body { text-align: center; }
#header, #page, #content, #footer { margin: 0 auto; text-align: left; }

/*change size and color of the category on products page*/
ul.products li.product .posted_in a {
color: #848484;
font-size: 13px;
}

/*change the color on hover*/
ul.products li.product .product-details .posted_in a:hover {
color: #EF3F32;
}
#top-bar .menu > li > a:hover {
color: #EF3F32;
}

/*align text on the left home page for categories and title*/
ul.products li.product .posted_in {
float: left !important;
}
span.rating {
float: left;
}
span.r-0{
display:none;
}
ul.products li.product .product-details {
float: left;
width: 100%;
text-align: left;
}
nobr{
display:none !important;
}
.woocommerce .va-attribute-label {
text-align: left;
}
ul.products li.product .posted_in {
margin-bottom: 10px !important;
}

[Rui Guerreiro – SUPPORT]

3) https://www.dropbox.com/s/j5xjwnaqt2dcwvi/Screenshot%202016-05-24%2017.33.09.png?dl=0
4) comment all the custom css to see it’s from the custom css

-Rui

[mtroubat]

Thanks !!

[David Martin – Support]

Thanks Rui.

– David.