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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › I cannot change my password
- This topic has 10 replies, 3 voices, and was last updated 8 years by David Martin – Support.
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Posted in: Neighborhood
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May 20, 2016 at 9:28 pm #269126
Hello,
I have few issue with my website :
1) The page to retrieve my password does not work : http://www.kes.com.br/minha-conta/Perdeu%20a%20Senha/
2) When i am on the list on my orders i cannot vizualise my order. Ex : http://www.kes.com.br/minha-conta/Ver%20Pedido/2851/
I cannot pay either? It says that my cart is empty ? ๐
3) Everything is aligned in the middle in the product page. Before it was on the left, how can i do that please
Ex : http://www.kes.com.br/loja/roupas/calca-alfaiataria-ziper-julia/
4) On the checkout page the color are not vertically aligned and the name of the product is not in one lineCan you help me please.
Thanks a lotAttachments:
You must be logged in to view attached files.May 23, 2016 at 12:24 pm #269375Hi,
Can you update first to the latest version and clear the browser cache after that?
https://www.dropbox.com/s/5llbllyrkri1uk4/Screenshot%202016-05-23%2012.31.20.png?dl=0thanks
-Rui
May 23, 2016 at 1:15 pm #269405Hi,
I did,
1) Still does not work
2) Still does not work
3) Same, not well aligned
4) Same, not well alignedThanks for your help
MaximeMay 24, 2016 at 1:07 pm #269731Hello,
Any news about this issue ? It’s very urgent for me.
Thanks a lot,
MaximeMay 24, 2016 at 5:09 pm #269796I have found that but i dont know if it’s that : https://docs.woothemes.com/document/woocommerce-endpoints-2-1/
May 24, 2016 at 5:19 pm #269801It’s ok. It’s because the client has changed the endpoints and forgot to put the “-” between the words ๐
SorryMay 24, 2016 at 5:21 pm #2698021) Guess you can only see it if you are not logged in. And since you have the maintenance mode I can’t check it.
2) It’s working fine to me.
https://www.dropbox.com/s/r2v5kl7yuhvqf0e/Screenshot%202016-05-24%2017.26.12.png?dl=0
3 and 4) It seems to be from your custom css.-Rui
May 24, 2016 at 5:24 pm #2698033 and 4 ) Are you sure ?
My custom Css is :
.shopping-bag .bag-product-price {
display: none;
}#main-nav .cart-contents span.amount {
display: none;
}/*remove the hover with the anchor on the single image and have only the hand to click on the image*/
.spb_single_image figure .overlay{
display:none !important;
}/*remove the option in the home page for products*/
.reset_variations{
display:none !important;
}.shop-actions {
display:none;
}/*change the border for selected option in product page*/
.woocommerce .va-selected .va-picker-item {
border-color: black!important;
}/*enlarge the menu when logged in*/
.logged-in #mini-header {
top: 30px!important;
}/*change the color of the new badge*/
.products .product .wc-new-badge {
background-color: #333333!important;
}/*change the color of the new badge single page*/
.woocommerce .wc-new-badge {
background-color: #000000!important;
}/*remove the shadow product*/
.woocommerce ul.products li.product figure{
-webkit-box-shadow: none;
-moz-box-shadow: none;
box-shadow: none;
}/*reduce the space between the logo and the menu*/
@media only screen and (min-width: 1200px) {
.span4.logo-left {
width: 200px;
}
.header-right.span8 {
width: 910px;
}
}
body { text-align: center; }
#header, #page, #content, #footer { margin: 0 auto; text-align: left; }/*change size and color of the category on products page*/
ul.products li.product .posted_in a {
color: #848484;
font-size: 13px;
}/*change the color on hover*/
ul.products li.product .product-details .posted_in a:hover {
color: #EF3F32;
}
#top-bar .menu > li > a:hover {
color: #EF3F32;
}/*align text on the left home page for categories and title*/
ul.products li.product .posted_in {
float: left !important;
}
span.rating {
float: left;
}
span.r-0{
display:none;
}
ul.products li.product .product-details {
float: left;
width: 100%;
text-align: left;
}
nobr{
display:none !important;
}
.woocommerce .va-attribute-label {
text-align: left;
}
ul.products li.product .posted_in {
margin-bottom: 10px !important;
}May 24, 2016 at 5:26 pm #2698043) https://www.dropbox.com/s/j5xjwnaqt2dcwvi/Screenshot%202016-05-24%2017.33.09.png?dl=0
4) comment all the custom css to see it’s from the custom css-Rui
May 24, 2016 at 8:11 pm #269851Thanks !!
May 25, 2016 at 6:30 pm #270195Thanks Rui.
– David.
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Posted in: Neighborhood
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