New Landing How can we help? Themeforest Theme Support Neighborhood I cannot change my password

Viewing 11 posts - 1 through 11 (of 11 total)
  • #269126
    mtroubat
    Member
    Post count: 199

    Hello,

    I have few issue with my website :

    1) The page to retrieve my password does not work : http://www.kes.com.br/minha-conta/Perdeu%20a%20Senha/
    2) When i am on the list on my orders i cannot vizualise my order. Ex : http://www.kes.com.br/minha-conta/Ver%20Pedido/2851/
    I cannot pay either? It says that my cart is empty ? ๐Ÿ™‚
    3) Everything is aligned in the middle in the product page. Before it was on the left, how can i do that please
    Ex : http://www.kes.com.br/loja/roupas/calca-alfaiataria-ziper-julia/
    4) On the checkout page the color are not vertically aligned and the name of the product is not in one line

    Can you help me please.
    Thanks a lot

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    #269375
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you update first to the latest version and clear the browser cache after that?
    https://www.dropbox.com/s/5llbllyrkri1uk4/Screenshot%202016-05-23%2012.31.20.png?dl=0

    thanks

    -Rui

    #269405
    mtroubat
    Member
    Post count: 199

    Hi,

    I did,

    1) Still does not work
    2) Still does not work
    3) Same, not well aligned
    4) Same, not well aligned

    Thanks for your help
    Maxime

    #269731
    mtroubat
    Member
    Post count: 199

    Hello,

    Any news about this issue ? It’s very urgent for me.
    Thanks a lot,
    Maxime

    #269796
    mtroubat
    Member
    Post count: 199

    I have found that but i dont know if it’s that : https://docs.woothemes.com/document/woocommerce-endpoints-2-1/

    #269801
    mtroubat
    Member
    Post count: 199

    It’s ok. It’s because the client has changed the endpoints and forgot to put the “-” between the words ๐Ÿ™
    Sorry

    #269802
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    1) Guess you can only see it if you are not logged in. And since you have the maintenance mode I can’t check it.
    2) It’s working fine to me.
    https://www.dropbox.com/s/r2v5kl7yuhvqf0e/Screenshot%202016-05-24%2017.26.12.png?dl=0
    3 and 4) It seems to be from your custom css.

    -Rui

    #269803
    mtroubat
    Member
    Post count: 199

    3 and 4 ) Are you sure ?

    My custom Css is :

    .shopping-bag .bag-product-price {
    display: none;
    }

    #main-nav .cart-contents span.amount {
    display: none;
    }

    /*remove the hover with the anchor on the single image and have only the hand to click on the image*/
    .spb_single_image figure .overlay{
    display:none !important;
    }

    /*remove the option in the home page for products*/
    .reset_variations{
    display:none !important;
    }

    .shop-actions {
    display:none;
    }

    /*change the border for selected option in product page*/
    .woocommerce .va-selected .va-picker-item {
    border-color: black!important;
    }

    /*enlarge the menu when logged in*/
    .logged-in #mini-header {
    top: 30px!important;
    }

    /*change the color of the new badge*/
    .products .product .wc-new-badge {
    background-color: #333333!important;
    }

    /*change the color of the new badge single page*/
    .woocommerce .wc-new-badge {
    background-color: #000000!important;
    }

    /*remove the shadow product*/
    .woocommerce ul.products li.product figure{
    -webkit-box-shadow: none;
    -moz-box-shadow: none;
    box-shadow: none;
    }

    /*reduce the space between the logo and the menu*/
    @media only screen and (min-width: 1200px) {
    .span4.logo-left {
    width: 200px;
    }
    .header-right.span8 {
    width: 910px;
    }
    }
    body { text-align: center; }
    #header, #page, #content, #footer { margin: 0 auto; text-align: left; }

    /*change size and color of the category on products page*/
    ul.products li.product .posted_in a {
    color: #848484;
    font-size: 13px;
    }

    /*change the color on hover*/
    ul.products li.product .product-details .posted_in a:hover {
    color: #EF3F32;
    }
    #top-bar .menu > li > a:hover {
    color: #EF3F32;
    }

    /*align text on the left home page for categories and title*/
    ul.products li.product .posted_in {
    float: left !important;
    }
    span.rating {
    float: left;
    }
    span.r-0{
    display:none;
    }
    ul.products li.product .product-details {
    float: left;
    width: 100%;
    text-align: left;
    }
    nobr{
    display:none !important;
    }
    .woocommerce .va-attribute-label {
    text-align: left;
    }
    ul.products li.product .posted_in {
    margin-bottom: 10px !important;
    }

    #269804
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    3) https://www.dropbox.com/s/j5xjwnaqt2dcwvi/Screenshot%202016-05-24%2017.33.09.png?dl=0
    4) comment all the custom css to see it’s from the custom css

    -Rui

    #269851
    mtroubat
    Member
    Post count: 199

    Thanks !!

    #270195
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks Rui.

    – David.

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