New Landing How can we help? Themeforest Theme Support Uplift http error while uploading media

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Uplift
  • #290270
    aaronniziol
    Member
    Post count: 38

    I was uploading photos to the media library and everything was working fine, and then all of a sudden I started getting an “http error” and now I can’t upload anything.

    I had this same problem with the Atelier theme last year and that was resolved in your support thread here:

    http error on file upload

    I tried using the same line of code (which I will paste below), into the uplift theme and the whole site crashed. Any assistance you can provide is much appreciated as this site is live and the client is requesting image swaps that I need to get done.

    HERE’S THE CODE THAT FIXED ATELIER WHEN I HAD THE SAME PROBLEM:
    add_filter( ‘wp_image_editors’, ‘change_graphic_lib’ );
    function change_graphic_lib($array) {
    return array( ‘WP_Image_Editor_GD’, ‘WP_Image_Editor_Imagick’ );
    }

    #290324
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have pasted the code and site did not crash. Now check the file upload.
    Thanks
    Mohammad

    #290386
    aaronniziol
    Member
    Post count: 38

    I was able to view the site http://www.millingtonlockwood.com but when I tried to log into the WordPress dashboard (www.millingtonlockwood.com/wp-admin) I only got a white screen with this error in plain black text:

    Warning: Cannot modify header information – headers already sent by (output started at /home/millingt/public_html/wp/wp-content/themes/uplift-child/functions.php:115) in /home/millingt/public_html/wp/wp-includes/pluggable.php on line 1174

    So the website was viewable for their customers but I couldn’t get into the back end. I FTP’d into the server and removed the code you added and I can once again access the backend. But now I’m getting the “http error” again.

    Just a thought, this site doesn’t use the same service provider that I used when I had the same problem on my other website. I see the code has a “GD” which I believe references GoDaddy. Also, the website isn’t located in the root directory on the server, it’s in a folder named “public_html” I don’t know if either one of these would effect the pHp code that is being used.

    Thank you again for your help.

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    #290389
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Just provide me FTP login detail to check and resolve the issue.
    Thanks
    Mohammad

    #290394
    aaronniziol
    Member
    Post count: 38
    This reply has been marked as private.
    #290429
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Where is the location of theme files? Just tell me full path at FTP.
    Thanks
    Mohammad

    #290930
    aaronniziol
    Member
    Post count: 38

    The theme files are located at :

    root > public_html > wp > wp-content > themes.

    Let me know if you need anything else from me. I really need to get this site working as soon as possible since it’s live.

    Thank you,
    Aaron Niziol

    #291097
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have managed to resolve the issue so please check it now.
    Thanks
    Mohammad

    #291134
    aaronniziol
    Member
    Post count: 38

    It works!

    Thanks so much, you guys rock!

    #291142
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Glad to help you.
    Thanks 🙂
    Mohammad

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