New Landing › How can we help? › Cardinal › HTTP Error when uploading images

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Cardinal
  • August 2, 2016 at 10:11 pm #285548
    taschaper
    Member
    Post count: 7

    This is a follow up to my post about the HTTP error I get when uploading images over 28kb. My hosting provider recommended that I disable the HTacess file but that is only a temporary fix. Please let me know your thoughts. Thanks!

    August 3, 2016 at 3:52 pm #285718
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate the wordpress default TwentyTwelve theme and try to upload the file.
    Thanks
    Mohammad

    August 3, 2016 at 11:57 pm #285784
    taschaper
    Member
    Post count: 7

    Hi Mohammad,

    I am able to upload images using the default theme. I have also tried using the cardinal theme, but disabling all the plug-ins and this did not work. That is why I think it must be a theme issue.

    Thanks.

    August 5, 2016 at 9:51 am #286035
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you add your FTP details and include a dropbox link to the image that is failing, I’ll take a closer look.

    Cheers

    August 7, 2016 at 5:38 pm #286175
    taschaper
    Member
    Post count: 7
    This reply has been marked as private.
    August 9, 2016 at 8:11 am #286520
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you re-test this, I have just added this to your wp-config.php file: define('WP_MEMORY_LIMIT', '256M');

    I have this image without error:

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