New Landing How can we help? Themeforest Theme Support Uplift http Error / Uploading Images

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Uplift
  • #322906
    dia18
    Member
    Post count: 22

    Hello Guys,

    I was uploading photos to the images to my library and everything was working.
    But sudden I started getting an “http error” and now I can’t upload anything.

    Thank you so much for the help.

    🙂

    #322915
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check your server error logs to find any additional info?

    -Rui

    #322922
    dia18
    Member
    Post count: 22
    This reply has been marked as private.
    #323151
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This is a fairly common WordPress error. However, it can be caused by many variables.

    1) Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    2) Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    3) Please open your .htaccess file. Be sure it only contains the following:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress'
    #323198
    dia18
    Member
    Post count: 22

    Hi David,

    Thank you for your help!
    I did the two steps, but the problem was not solved.

    One detail I realized:

    When I try to upload the image, in Cpanel, both the memory and IOS are full.

    Even if I try to upload a super small image.

    I’ve already deactivated all the plugins, and the problem persists.

    But when I change the theme, it works again.

    #323203
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The theme could be pushing the memory limit to high. Can you ask your host to ensure your PHP .ini file have the highest available memory usage set?

    Thanks.

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register