New Landing How can we help? Themeforest Theme Support Neighborhood How to remove the sidebar from the page

Viewing 15 posts - 1 through 15 (of 15 total)
  • #267325
    mtroubat
    Member
    Post count: 199

    Hello,

    I dont find how to remove the sidebar from my page here : http://www.kes.com.br/termos-de-uso/
    Can you tell me where it is please ?
    Thanks

    #267340
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Edit the page, scroll down to Page Meta Options > Sidebar Options and set to no sidebar

    – Kyle

    #267346
    mtroubat
    Member
    Post count: 199

    I understand, because i removed the meta ๐Ÿ™‚
    Thanks

    #267347
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure what you mean by you removed the meta?

    – Kyle

    #267350
    mtroubat
    Member
    Post count: 199

    THe line in the php file ๐Ÿ™‚

    #267356
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That’s no good, things like sidebar etc are set in the meta options

    – Kyle

    #267360
    mtroubat
    Member
    Post count: 199

    Yes, i put it back, thanks.
    But i have juste notice that the popups in woocommerce page are not working.

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    #267363
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Is everything on your site up to date?

    – Kyle

    #267377
    mtroubat
    Member
    Post count: 199

    Yes it’s the new version

    #267386
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No it’s not: http://d.pr/i/1bl1F/4sT1hgXb

    – Kyle

    #267392
    mtroubat
    Member
    Post count: 199

    Strange because i have uploaded the last version yesterday ๐Ÿ™

    Ok i just did but now I have other issues now ๐Ÿ™

    Same issue with the popup here : http://www.kes.com.br/checkout/

    And. If you go there to see the last order : http://www.kes.com.br/meus-pedidos/
    Now you have a sentence with a link :
    1) I need to change the color of the links
    2) The link to see the last orders do not work : http://www.kes.com.br/meus-pedidos/orders/
    Before I had directly the last orders of this page instead of the sentence

    3) I have the same issue here : http://www.kes.com.br/minha-conta/
    Before i had the menu etc..

    4) other thing, the home page is not aligned on mobile

    Thanks for your help
    I think it was better before

    #267401
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you try deactivating all of your plugins apart from WooCommerce to see if that fixes the modal issue?

    – Kyle

    #267412
    mtroubat
    Member
    Post count: 199

    Just did,

    1) it still does not work for the pages :

    http://www.kes.com.br/meus-pedidos/orders/
    http://www.kes.com.br/minha-conta/
    And. If you go there to see the last order : http://www.kes.com.br/meus-pedidos/
    Now you have a sentence with a link :
    I need to change the color of the links

    2) For the popup, its ok.
    I have to try which plugin cause a conflict. Otherwise, how can i remove the line with “email customer care…”
    BTW, do you want the last translation that i have in portuguese ?

    3) It’s aligned on mobile

    #267423
    mtroubat
    Member
    Post count: 199

    I have found the plugin that cause an issue on popup.
    It’s “WP Rich Snippets”

    #267700
    David Martin – Support
    Moderator
    Post count: 20834

    Glad you isolated the issue.

    Thanks.

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