New Landing › How can we help? › Themeforest Theme Support › Neighborhood › How to remove additional information title on checkout

Viewing 15 posts - 1 through 15 (of 15 total)
  • Back to forum
    Posted in: Neighborhood
  • January 7, 2015 at 9:20 am #139588
    adambrgmn
    Member
    Post count: 25

    Hi!

    I was wondering how to remove the “Additional Information” h3 tag on checkout? I have deleted the form where you put order notes, but I haven’t managed to find a solution to remove the title.

    Thank you!

    January 7, 2015 at 10:00 am #139598
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-
    #customer_details div:nth-child(2){display:none !important;}
    Thanks
    Mohammad

    January 12, 2015 at 10:41 am #140850
    adambrgmn
    Member
    Post count: 25

    Wow, thanks. The country selection broke which I did not see, which resulted in big loss of orders.

    January 12, 2015 at 10:45 am #140852
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url and marked screenshot image.
    Thanks
    Mohammad

    January 12, 2015 at 10:48 am #140855
    adambrgmn
    Member
    Post count: 25
    This reply has been marked as private.
    January 12, 2015 at 2:37 pm #140942
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Are you running all the latest versions?

    – Kyle

    January 16, 2015 at 7:17 am #141920
    adambrgmn
    Member
    Post count: 25

    Yes. Everything except the theme is updated (the theme’s version is 2.0.0).

    January 16, 2015 at 9:06 am #141935
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please update the theme, version 2 is not compatible with the latest version of WooCommerce

    – Kyle

    January 16, 2015 at 9:53 am #141947
    adambrgmn
    Member
    Post count: 25

    Upgraded – which did not solve my problem.

    January 16, 2015 at 10:09 am #141955
    adambrgmn
    Member
    Post count: 25
    This reply has been marked as private.
    January 16, 2015 at 5:26 pm #142111
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m seeing fine
    https://www.dropbox.com/s/j230lgdjav3ydky/checkout_country.png?dl=0

    Can you try to clear the browser cache?

    -Rui

    January 16, 2015 at 5:30 pm #142112
    adambrgmn
    Member
    Post count: 25

    Hope you’re jokin. I have of course not enabled he custom code as you can see by looking for order notes..

    January 16, 2015 at 5:45 pm #142114
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    No I’m not joking. I’m trying to help you, probably I didn’t understand exactly the current status if you had removed the code or not.

    So actually I guess you still need to hide the h3 Aditional Info

    Add this custom css code

    
#customer_details h3, #customer_details #order_comments_field {
display: none;
}

    In the last screenshot can you mark what’s wrong in the translation, it will help understand better the problem.

    Thanks

    -Rui

    January 21, 2015 at 8:14 pm #143200
    adambrgmn
    Member
    Post count: 25

    Hi Rui,

    Thanks. That CSS helped me solve my problem.

    The problem was that when I used your first suggested css code, the language selector stopped working and only customers from the US could checkout. As there are LOTS of international customers, we lost a few customers.

    January 21, 2015 at 9:50 pm #143218
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s solved now.
    -Rui

  • Back to forum
    Posted in: Neighborhood
Viewing 15 posts - 1 through 15 (of 15 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register