New Landing How can we help? General Forum Help How to purchase an additional year of support?

Viewing 6 posts - 1 through 6 (of 6 total)
  • #242753
    dm13
    Member
    Post count: 248

    Hi guys, cant believe i’ve had this theme for nearly a year! its taken me that long to get to the point of feeling like i’m mastering it instead of shooting in the dark, and i can see the potential of this theme — huge! I’d like to purchase an additional year of support but somehow think that i was supposed to do that when i initially purchased the theme? at that time i’d been burned by buying two themes which didnt work, or the author declined to update further, so didnt want to spend any extra cash.. but i def would like to now if possible. Thanks!

    #242756
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Go to the ThemeForest Item page, it should give you the option

    – Kyle

    #242760
    dm13
    Member
    Post count: 248
    This reply has been marked as private.
    #242762
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    When your 6 months support runs out, you will be given the option to purchase a support extension

    – Kyle

    #243030
    dm13
    Member
    Post count: 248
    This reply has been marked as private.
    #243206
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes I believe Envato will be releasing the extensions once it’s been 6 months since they brought in the new support system

    – Kyle

Viewing 6 posts - 1 through 6 (of 6 total)

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