New Landing How can we help? Atelier How to enable WPML for slideout contact form

Viewing 10 posts - 16 through 25 (of 25 total)
  • Posted in: Atelier
  • #304221
    anettemossbacher
    Member
    Post count: 68

    Hi David,

    Wouldn’t it be more efficient then that you contact them directly? I already spent a couple of hours to figure out what is happening and detailing it here to help you guys figure out what to do … not really eager to do that again somewhere else as it takes quite a bit of time to get it across … and I don’t really feel comfortable to be in between something I feel I shouldn’t be in between …

    Cheers,
    johan

    #304624
    David Martin – Support
    Moderator
    Post count: 20834

    Please simply report your last post to them, you have the full background info and more.

    Please contact WPML support and report this issue: https://wpml.org/forums/forum/english-support/.

    If they find an issue, they will email us, else if it’s a user/WPML error they will help you further.

    – David.

    #304653
    anettemossbacher
    Member
    Post count: 68

    Hi David,

    I created a ticket with wpml.org here: https://wpml.org/forums/topic/issue-with-theme-option-translations/. I included the part that I feel is most important … so the issue with sf_contact_slideout_page.

    I have not included the issue that sometimes all Atelier theme options get overwritten with a different language, as so far I have no clue when that happens and can’t simulate it. I have restored all those theme options to the English text now again in the staging site, so hopefully I can related it back to something I have done once it happens again …

    Will you keep me posted on progress with wmpl?

    Thanks,Johan

    #304957
    anettemossbacher
    Member
    Post count: 68

    Hi David,

    WPML just informed me that they forwarded it to the compatibiity team, so I am assuming they will pick it up with you now directly.

    Cheers,
    Johan

    #304981
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. Let us if they something to you.

    -Rui

    #312338
    juliensalanave
    Member
    Post count: 125
    This reply has been marked as private.
    #312339
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, the fix has been added in I believe. Are you running the latest version?

    #312457
    juliensalanave
    Member
    Post count: 125
    This reply has been marked as private.
    #312461
    juliensalanave
    Member
    Post count: 125

    David, no need for this to answer. We already figure it out and solve. Thanks for your response.

    -Billy

    #312557
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.

    -Rui

Viewing 10 posts - 16 through 25 (of 25 total)

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