New Landing How can we help? Themeforest Theme Support Neighborhood Horrible changes after update to WooCommerce 2.6

Viewing 14 posts - 1 through 14 (of 14 total)
  • #274702
    MarcusRG
    Member
    Post count: 69

    Hi

    Please see our frontpage and archive pages for reference. The grid has been totally smashed.

    There wasn’t anything about template changes on archive for WooCommerce 2.6 update.

    #274705
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #274706
    MarcusRG
    Member
    Post count: 69

    That’s weird. Didn’t work with a browser cache clear, but worked when I went to incognito. I feel like an idiot now.

    Well – thanks. I’m heading on to the other issues, that the new update caused. ๐Ÿ™‚

    #274709
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    If that happen, then somehow it’s cache or some script that didn’t loaded.
    Try always in incognito.

    -Rui

    #275331
    MarcusRG
    Member
    Post count: 69

    Hi

    I just had the error again. It’s very random. Sometimes it works fine and other times it’ll crash.

    I attached some screenshots of frontpage and archive page. Check it out. Would you know what is causing this?

    Attachments:
    You must be logged in to view attached files.
    #275409
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    – What theme version are you using?
    – Are you using a caching plugin/CDN?
    – I cannot see if you are using a child theme as your code is minified.

    Cheers.

    #275417
    MarcusRG
    Member
    Post count: 69

    – The newest
    – I’m using WPRocket for caching
    – Using child theme

    #275583
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Did your purged the cache of WP Rocket?
    Can you provide some admin credentials to have a look?

    Thanks

    -Rui

    #275684
    MarcusRG
    Member
    Post count: 69
    This reply has been marked as private.
    #275957
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your child theme looks to be overriding some WooCommerce files.

    Please activate your parent theme whilst we are looking into your site.

    Thanks,
    David.

    #275992
    MarcusRG
    Member
    Post count: 69

    Had it fixed , thanks ๐Ÿ™‚

    #275993
    David Martin – Support
    Moderator
    Post count: 20834

    Great, glad you got it.

    Thanks.

    #276493
    colladodelamina
    Member
    Post count: 9

    I have the same problem in category and subcategory pics.

    #276498
    David Martin – Support
    Moderator
    Post count: 20834

    @colladodelamina please start a new thread so you can privately add your WP details.

    Thanks.

Viewing 14 posts - 1 through 14 (of 14 total)

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