Homepage Revolution Slider stopped working

[markmuz]

Hi – its a bit confusing this one so please read carefully…

I was using the revolution slider on my homepage which was full-width and working perfectly. Then for some reason it started dip laying only half of the slider vertically so it was showing only around 300px of the 650px height…then the banner seemed to disappear altogether.

I then couldn’t seem to find where to put the short code to make the slider on the homepage because I was going to re-do it…I have read the documentation from the revolution slider and still can’t seem to find where do this on the homepage. As a temporary solution I have added a revolution slider using the swift builder but it is not 100% of the screen width and is below the page title bar “HOME” instead of being above it. please can you help me to sort this out.

Thanks for your time

Mark

[laranz – SUPPORT]

Hi Mark,

Make sure you create the revolution slider Auto responsive or full screen, then come to the page, edit it and put the slider alias here like this: http://take.ms/bgWpr

Let us know,

Thanks,
laranz.

[markmuz]

Hi Laranz,

Thanks for this but the slider is still coming through as displaying on the half of the height 🙁 – see attached screenshot because I had to take it off my live site because it looked stupid – though you can see that it should be a height of 650px, as configured in my settings in the revolution slide but it is only showing circa 300px. It used to work fine

How do I fix this?

Thanks for your time

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[Mohammad – SUPPORT]

Hi,
Its working fine here now. So please check after clear the browser cache.
Thanks 🙂
With Best Regards
Mohammad

[markmuz]

HI Mohammed,

I have cleared my cache and it still does not work. Re-read my last email properly please and look at the screenshot. I know my my live site the slider looks fine because its just an in page slider rather than the full-width homepage slider because when I enter the alias on the ‘Homepage’ it only shows 300px worth of the height. I haven’t left it live because it looks embarrassing…

please assist…

[kaly357]

hey guys I got the same problem but also notice that the option swift builder disappeared in all pages in page editor

Thanks for your hard work as always!

[Mohammad – SUPPORT]

Hi,
I have resolved the issue so please check. I just switched off header overlay in theme options.
Thanks

[markmuz]

oop my bad. Awesome thank you for your help Mohammed

[Mohammad – SUPPORT]

Hi,
You most welcome. I’m glad that issue resolved.
Thanks 🙂
With Best Regards
Mohammad

[markmuz]

HI Mohammed,

…Just realised the Revolution Slider isn’t devolving to smartphone properly and is maintaining the full height which doesn’t look good – please can you help…

[Mohammad – SUPPORT]

Hi,
Please upgrade to latest version of plugin after download plugin at http://support.swiftideas.net/forums/topic/revolution-slider-latest-version-2/page/2/. Make sure that you have set responsive in slider setttings and let me know your feedback.

Thanks 🙂
With Best Regards
Mohammad

[markmuz]

Hi Mohammed,

thanks for getting back to me. I have the latest version but I cannot see where to make the slider responsive – I’ve been into global settings and it doesn’t appear to be there…

thanks for your help

[Mohammad – SUPPORT]

Hi,
Please refer this article http://www.wpexplorer.com/revolution-slider-review-guide/ and hope that should help to you.
Thanks 🙂
With Best Regards
Mohammad

[markmuz]

Hi Mohammed,

I have put “Auto-responsive” on but it still appearing full size on smart phone… see attached screenshot of my settings

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[Mohammad – SUPPORT]

Hi,
I see that you have set min-height 650 in settings. Its cause to issue.
Thanks 🙂
With Best Regards
Mohammad