New Landing › How can we help? › Atelier › Homepage not loading

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posted in: Atelier
  • November 6, 2016 at 11:42 am #300643
    charlotte.bebbington
    Member
    Post count: 20

    Hi,

    For some reason my home page will not load. All the other pages loading fine. Checked for updates, plugin issues, turned off the slider etc and no change.

    Please help. Thanks

    November 6, 2016 at 11:51 pm #300687
    charlotte.bebbington
    Member
    Post count: 20

    I’ve tried to figure this out myself because i haven’t had a reply. It is caused by the product carousels. Please help.

    Thanks

    November 7, 2016 at 12:07 am #300692
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Your page loads fine to me.
    https://www.dropbox.com/s/ly9ul6f4siv9dpb/Screenshot%202016-11-06%2023.08.58.png?dl=0

    Can you try to clear the browser cache, and check in a different browser?

    -Rui

    November 7, 2016 at 1:08 am #300698
    charlotte.bebbington
    Member
    Post count: 20

    It loads because i had to delete the product carousel as that is causing my homepage not to load.
    I have added the carousel’s back so you can check it again. It isn’t loading and i don’t know what i can do to fix it.

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    November 7, 2016 at 12:22 pm #300744
    David Martin – Support
    Moderator
    Post count: 20834

    Have you removed this?

    Do you get any errors or just a white screen?

    Please open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    Thanks.

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