New Landing How can we help? Themeforest Theme Support Punch home page thumbnails rows of 4, want rows of 3

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Punch
  • #168803
    pezj
    Member
    Post count: 12

    i have 9 projects on my home page, 2 rows of 4, and 1 of 1

    can I change the layout to be 3×3, instead of rows of 4?

    #168812
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    can you provide us admin access to check it?
    Thanks

    -Rui

    #168816
    pezj
    Member
    Post count: 12
    This reply has been marked as private.
    #168845
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to view your website. It showing white screen only.
    Thanks
    Mohammad

    #168982
    pezj
    Member
    Post count: 12

    I noticed that as well. I thought it was you guys on your end. (White page) If not it might be because I was playing with a plugin “master slider”. I do not want a white screen…

    #169075
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Probably you could be running out of memory.

    Try to increase the memory inside the wp-config.php file to 128mb or at maximum of 256mb
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    If it doesn’t work, inside the same wp-config.php turn on the debug mode.

    changing the the debug to true
    define( 'WP_DEBUG', true );

    -Rui

    #171201
    pezj
    Member
    Post count: 12
    This reply has been marked as private.
    #171239
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Almost sure that the error is related to the PHP version that should be 5.3+, probably you have 5.2.

    In the latest update, has in WordPress 4.2 some things require 5.3+

    Ask the hosting company to increase your PHP version and it shall be fine, if necessary we will send you the previous version of the theme.

    Let us know.

    -Rui

    #173445
    pezj
    Member
    Post count: 12
    This reply has been marked as private.
    #173464
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad that is sorted the other problem.
    Couldn’t find a solution to the columns situation.

    Will have to forward to our head developer.

    -Rui

    #173734
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Unfortunately that isn’t possible without quite a significant customisation – due to the overlays on each of the portfolio items, the sizes are specific.

    – Ed

Viewing 11 posts - 1 through 11 (of 11 total)

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