New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Home page products Image size issue

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Neighborhood
  • May 28, 2014 at 12:55 pm #78215
    gregcatmull
    Member
    Post count: 109

    Hi Guys,

    issue with my home page featured products images. For some reason they tend to be cropped square rather than full portrait rectangle shape.

    is there a way I can force them to always be shown it full rectangle shape on my home page.

    I’ve check my image size for me featured products and they all seem to be the same 1080x1080px.

    my website is shop.garsons.co.uk

    cheers
    Greg

    May 29, 2014 at 9:51 am #78499
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I’m struggling to replicate the second screenshot? When does this happen?

    They always display full portrait for me

    – Kyle

    May 29, 2014 at 10:14 am #78506
    gregcatmull
    Member
    Post count: 109

    seems to happen 6 our of 8 times for me. im using safari.

    cheers
    Greg

    May 29, 2014 at 10:17 am #78509
    gregcatmull
    Member
    Post count: 109

    I’ve just open up to website and its currently not portrait.

    Using Internet Explorer

    May 29, 2014 at 10:17 am #78510
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry but it’s not happening for me, refreshed 10 times and the only time I saw it was the first time, just for a second then it resized properly. Chrome and Firefox also fine.

    – Kyle

    May 29, 2014 at 10:18 am #78511
    gregcatmull
    Member
    Post count: 109

    ok thanks maybe its my computer.

    cheers
    Greg

    May 29, 2014 at 10:20 am #78516
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    – Kyle

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    Posted in: Neighborhood
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