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    Posted in: Dante
  • October 2, 2014 at 7:33 pm #116858
    1kfriends
    Member
    Post count: 62

    Hi,
    A couple of issues when you look at our site on mobile
    1. The search isn’t working
    2. The logo looks distorted it looks crunched
    3. The parallax photos look bad – they only show a small part of the image.
    4. A quote we have on one of the parallax photos gets cut off.

    Is there a way to resolve all of these issues?

    Thank you!

    October 3, 2014 at 11:51 am #117051
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access to check your settings?
    Please use the private reply option.

    -Rui

    October 7, 2014 at 4:17 pm #118195
    1kfriends
    Member
    Post count: 62
    This reply has been marked as private.
    October 8, 2014 at 11:59 am #118493
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Regarding 1 and 2 the search worked for me and the logo doesn’t seem distorted.
    Check this screenshot taken on mobile

    https://www.dropbox.com/s/xm9femnz386i1kk/2014-10-08%2011.52.34.png?dl=0

    Regarding 3 and 4, can’t figure it out will have to forward to the Development team.
    thanks.

    -Rui

    October 8, 2014 at 3:03 pm #118598
    1kfriends
    Member
    Post count: 62

    Hi, the search is not working on the iphone
    How will I know when development has taken a look?

    thanks

    October 8, 2014 at 4:00 pm #118619
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    1) Disable the Super search on mobile option in Theme Options > Super Search – you aren’t using this.
    3) Link for the page with the parallax asset on?
    4) Link for this page too.

    – Ed

    October 8, 2014 at 5:47 pm #118642
    1kfriends
    Member
    Post count: 62
    This reply has been marked as private.
    October 8, 2014 at 9:20 pm #118671
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Showing fine for me here.. can you screenshot what you are expecting?

    – Ed

    October 9, 2014 at 3:27 pm #118940
    1kfriends
    Member
    Post count: 62

    Hi, the first parralax looks better, but now is missing the links that are on it in the desktop screen.
    The second parralax has words cut off.

    please see attached mobile screenshots and compare to http://www.1kfriends.org/
    thanks

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    October 11, 2014 at 4:05 am #119416
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Sorted for you.

    FYI – the boxes on the top parallax asset aren’t centred because you have edited the width.

    – Ed

    October 14, 2014 at 2:46 pm #120069
    1kfriends
    Member
    Post count: 62

    Hi, the bottom parallax looks great. Thanks
    But, now the picture on the top is distorted Please see attached

    Thanks

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    October 16, 2014 at 6:42 am #120643
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I dont see this issue. Have you managed to resolve it? Please see attachment.
    Thanks
    Mohammad

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