New Landing › How can we help? › Themeforest Theme Support › Neighborhood › high amount of timeouts

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    Posted in: Neighborhood
  • April 14, 2017 at 9:50 am #321057
    Runbofi
    Member
    Post count: 19

    We expierience a high amount of timeouts caused by a lot of database requests from the neighbourhoodtheme, uncompromised javascript, css and the loadspeed is very slow. What can we do to improve the performance of the website and are you planning to reduce loadspeed in next updates?

    br

    April 14, 2017 at 11:00 am #321065
    Runbofi
    Member
    Post count: 19

    *uncompressed

    April 18, 2017 at 11:00 am #321301
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Something could be wrong in your server, the theme is fast.
    What is your hosting company/plan?

    Not sure if you are already using a cache plugin, that can speed up a bit or using a cdn for images.

    -Rui

    April 26, 2017 at 8:30 am #322356
    Runbofi
    Member
    Post count: 19
    This reply has been marked as private.
    April 28, 2017 at 10:08 am #322669
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    You would need to contact the plugin support.

    We provide support for WPML plugin as the theme is 100% compatible with that.

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    Posted in: Neighborhood
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