New Landing How can we help? Atelier Hide "Flat Rate" Shipping

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #300151
    hellojonesie
    Member
    Post count: 50

    Hi there Atelier team!

    I have no idea why because this was not happening when my site was in test mode, but for some reason now, when checking out in France (country of origin), I see the shipping method “Flat Rate” when I did not activate it.
    When I change shipping internationally this is not the case.

    Normally in France I should just have two shipping methods (Point de retrait à Myrthe & Lettre suivi and Colissimo).

    If you don’t know how to deactivate it, is there any way to completely hide it so that no one will have choose that option?

    Thank you!
    Amy

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    #300193
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Amy,

    Will need a WP login. This will be caused by how you have configure your WooCommerce settings. Docs: https://docs.woocommerce.com/document/flat-rate-shipping/

    #300196
    hellojonesie
    Member
    Post count: 50
    This reply has been marked as private.
    #300206
    David Martin – Support
    Moderator
    Post count: 20834

    Just to confirm, you wanted this removed right? I see it’s added here:

    #300208
    hellojonesie
    Member
    Post count: 50

    AH! Oh my goodness… I didn’t even see it.

    But now when I click I still don’t know how to remove it… See I would like it removed. For France I only want the “retrait” active and the also table weight but that is separate…

    :/ Im so sorry I didn’t see it ! Any idea how to remove ?

    #300222
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, if you click France: https://hellojonesie.com/wp-admin/admin.php?page=wc-settings&tab=shipping&zone_id=3

    You can then remove it, see my screencast:

    #300230
    hellojonesie
    Member
    Post count: 50

    Okay, it’s perfect now. Thank you David !!! 🙂 Have a good day !

    #300240
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Thanks David

    -Rui

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