Viewing 15 posts - 1 through 15 (of 19 total)
  • Posted in: Joyn
  • #199884
    nosuchagency
    Member
    Post count: 226

    Hi

    If you check the url, you can see that the footer goes behind the slider, or the slider shows “trough” the page. 🙂

    Thanks

    #200001
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Guess that’s the way it works. The footer is not fixed so only after scrolling an reach to the end of that page you will see it.

    -Rui

    #200035
    nosuchagency
    Member
    Post count: 226

    Hi

    I don’t get your answer… it has nothing to do with the footer being fixed or not, but an issue with the footer “going behind” the slider… see this https://www.dropbox.com/s/7o7d5i0c7nf5qx7/Sk%C3%A6rmbillede%202015-08-03%2010.15.09.png?dl=0.

    It can’t be right?

    #200075
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No it doesn’t seem right, but I couldn’t replicate that.
    Can you take a full screenshot of the page? If necessary set the reply has private.

    -Rui

    #200113
    nosuchagency
    Member
    Post count: 226
    This reply has been marked as private.
    #200121
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I did that the 1st time I read the topic. It doesn’t happen in Chrome that’s why I wasn’t seeing it, but is happening in Firefox.

    Do you have the 1.42 version of the Swift Framework plugin?
    Can you also try to disable your child theme and any custom css.

    -Rui

    #200215
    nosuchagency
    Member
    Post count: 226

    Hi

    Yes, it’s 1.42.

    Child theme de-activated!

    #200221
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Now I can’t see the footer in Chrome or Firefox.

    Screenshot of the 2 browsers at the bottom of the page.
    https://www.dropbox.com/s/wrpo08udkorujoz/Screenshot%202015-08-03%2014.58.12.png?dl=0

    can you clear your browser cache and try in a different browser.

    -Rui

    #200519
    nosuchagency
    Member
    Post count: 226
    This reply has been marked as private.
    #200525
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That’s normal that we ask customers to deactivate and activate plugins/child themes that’s the normal way to go(don’t know any different).

    Since it’s not happening with the parent theme, this could be related with any modification in your child theme.
    Try to activate the child theme again. Not sure if you changed anything besides the style.css

    If it’s ok with you, provide admin access so we can check the child theme content.

    -Rui

    #204276
    nosuchagency
    Member
    Post count: 226
    This reply has been marked as private.
    #204627
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I am looking into these issues now, I am in your theme options and I can only see one instance of “Header right text config”.

    Can you confirm that also, or add a screenshot?

    Thanks,
    David.

    #204630
    David Martin – Support
    Moderator
    Post count: 20834

    I cannot replicate the slider covering the footer, even if I remove the content from within my web inspector, tested in Firefox and Chrome.

    What device or browser do you get this issue in?

    Thanks,
    David.

    #204849
    nosuchagency
    Member
    Post count: 226
    This reply has been marked as private.
    #204912
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    1)

    Sorry I thought you meant in the theme options panel, are those buttons on a specific page, or have you hidden them?

    2)

    To fix the footer:

    #footer-wrap {
    position: relative!important;
    z-index:9999!important;
    }
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