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New Landing › How can we help? › Themeforest Theme Support › Joyn › Hi
- This topic has 18 replies, 3 voices, and was last updated 8 years by
David Martin – Support.
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Posted in: Joyn
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August 1, 2015 at 3:55 pm #199884
Hi
If you check the url, you can see that the footer goes behind the slider, or the slider shows “trough” the page. 🙂
Thanks
August 3, 2015 at 8:21 am #200001Hi,
Guess that’s the way it works. The footer is not fixed so only after scrolling an reach to the end of that page you will see it.
-Rui
August 3, 2015 at 9:16 am #200035Hi
I don’t get your answer… it has nothing to do with the footer being fixed or not, but an issue with the footer “going behind” the slider… see this https://www.dropbox.com/s/7o7d5i0c7nf5qx7/Sk%C3%A6rmbillede%202015-08-03%2010.15.09.png?dl=0.
It can’t be right?
August 3, 2015 at 10:42 am #200075No it doesn’t seem right, but I couldn’t replicate that.
Can you take a full screenshot of the page? If necessary set the reply has private.-Rui
August 3, 2015 at 11:23 am #200113This reply has been marked as private.August 3, 2015 at 11:33 am #200121I did that the 1st time I read the topic. It doesn’t happen in Chrome that’s why I wasn’t seeing it, but is happening in Firefox.
Do you have the 1.42 version of the Swift Framework plugin?
Can you also try to disable your child theme and any custom css.-Rui
August 3, 2015 at 2:39 pm #200215Hi
Yes, it’s 1.42.
Child theme de-activated!
August 3, 2015 at 2:59 pm #200221Now I can’t see the footer in Chrome or Firefox.
Screenshot of the 2 browsers at the bottom of the page.
https://www.dropbox.com/s/wrpo08udkorujoz/Screenshot%202015-08-03%2014.58.12.png?dl=0can you clear your browser cache and try in a different browser.
-Rui
August 4, 2015 at 9:36 am #200519This reply has been marked as private.August 4, 2015 at 9:56 am #200525That’s normal that we ask customers to deactivate and activate plugins/child themes that’s the normal way to go(don’t know any different).
Since it’s not happening with the parent theme, this could be related with any modification in your child theme.
Try to activate the child theme again. Not sure if you changed anything besides the style.cssIf it’s ok with you, provide admin access so we can check the child theme content.
-Rui
August 15, 2015 at 11:15 am #204276This reply has been marked as private.August 17, 2015 at 3:26 pm #204627Hi,
I am looking into these issues now, I am in your theme options and I can only see one instance of “Header right text config”.
Can you confirm that also, or add a screenshot?
Thanks,
David.August 17, 2015 at 3:31 pm #204630I cannot replicate the slider covering the footer, even if I remove the content from within my web inspector, tested in Firefox and Chrome.
What device or browser do you get this issue in?
Thanks,
David.August 18, 2015 at 9:29 am #204849This reply has been marked as private.August 18, 2015 at 11:19 am #204912Hi,
1)
Sorry I thought you meant in the theme options panel, are those buttons on a specific page, or have you hidden them?
2)
To fix the footer:
#footer-wrap { position: relative!important; z-index:9999!important; }
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Posted in: Joyn
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