New Landing › How can we help? › Atelier › HELP ME! I installed demo by mistake. I need to undo it

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • June 9, 2017 at 12:12 pm #327826
    EvicaZgz
    Member
    Post count: 17

    Hi!

    I had my site designed and by mistake I installed the atelier demo and all my settings have disappeared. How can I remove the demo and step back to the way it was?

    thank you

    June 9, 2017 at 12:37 pm #327828
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That is not possible to do.

    Your best option is to ask your host to restore the latest backup of your site. Most hosting providers do daily backups so they should be able to revert back to your latest version easily.

    Thanks.

    June 9, 2017 at 12:41 pm #327830
    EvicaZgz
    Member
    Post count: 17

    good idea!
    thank you!

    June 9, 2017 at 12:42 pm #327831
    David Martin – Support
    Moderator
    Post count: 20834

    Hope that helps you out!

    June 9, 2017 at 1:02 pm #327837
    EvicaZgz
    Member
    Post count: 17

    It’s works! Thank you very much!!

    June 9, 2017 at 1:02 pm #327838
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

    Thanks,
    David

    June 9, 2017 at 1:05 pm #327840
    EvicaZgz
    Member
    Post count: 17

    P.S.: As a suggestion to avoid this problem to other people, it would be nice to put a notice that when you import content from a demo you modify the settings on the web.

    thanks again

    June 9, 2017 at 1:08 pm #327841
    David Martin – Support
    Moderator
    Post count: 20834

    Yes, I agree with you 100%. I’ll pass this back to the team.

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