New Landing › How can we help? › Atelier › HELP! Major Update Blunder!

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    Posted in: Atelier
  • February 23, 2016 at 5:24 am #251323
    redrebelmediagroup
    Member
    Post count: 1

    Hello!

    Unfortunately, something must have gone wrong in my update process of the theme template and I completely messed up my client’s website! I do have backups and can restore to the older version, but I need WooCommerce to be up-to-date and I the galleries were overlapping in the older version.

    Sorry to sound crazy, but I’m at a loss right now and could really use some help with this.

    The website looks fine in only one browser (Edge) on my computer but completely messed up in Firefox and Chrome, as well as in mobile.

    Thank you in advance!

    February 23, 2016 at 11:13 am #251379
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What is the URL? http://www.suegrill.com This is not working for me?

    Thanks.

    February 23, 2016 at 12:24 pm #251428
    redrebelmediagroup
    Member
    Post count: 1
    This reply has been marked as private.
    February 23, 2016 at 12:28 pm #251431
    David Martin – Support
    Moderator
    Post count: 20834

    If you use the Chrome Web Inspector, you view the console logs: Failed to load resource: the server responded with a status of 403 (Forbidden). Your server is failing to load key JS resources for the site.

    – Please contact your host and report this.

    Thanks.

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    Posted in: Atelier
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