New Landing › How can we help? › Themeforest Theme Support › Neighborhood › HELP: Can't Install the Demo content

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    Posted in: Neighborhood
  • March 19, 2015 at 4:29 am #158894
    eduardo3h
    Member
    Post count: 9

    Hello,

    So i’ve trying to install the demo content for a few days and havent succeeded yet. I bought the theme and got a hosting server at siteground. Opened the documentation file and after installing wordpress, done everything it says. When importing the xml file i got the error that i putted attached here. So i came here to find help, found this post (http://www.swiftideas.com/forums/topic/having-problems-or-issues-with-xml-demo-content-upload-try-this-solution/) and tryed to do it as it says. But couldnt get it work also.

    I was wondering if anyone could help me finding out where i am making the mistake.

    Thanks

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    March 19, 2015 at 10:37 am #158962
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s not exactly and error, it just saying that Woocommerce order status already exist probably because you already installed Woocommerce.

    Can I have a look and give it a try?

    -Rui

    March 19, 2015 at 3:54 pm #159113
    eduardo3h
    Member
    Post count: 9

    Hello Rui,

    Thanks for the answering. Yes it would be great if you could take a look!

    How can we do this?

    March 19, 2015 at 4:54 pm #159141
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems that the maximum time of a script execution is about 30 seconds. this way will take a lot of time to import everything.

    Can you ask your hosting company to increase this time to 120 seconds?

    -Rui

    March 19, 2015 at 5:26 pm #159152
    eduardo3h
    Member
    Post count: 9

    Sure i’ll do it right now and when i got feedback i let you know! Thanks

    March 19, 2015 at 5:32 pm #159154
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok let us know.
    -Rui

    March 20, 2015 at 9:48 pm #159489
    eduardo3h
    Member
    Post count: 9

    Hey Rui,

    Siteground wont let me increase it, because i have a shared server. That means the only way it would be upgrading to a personal server, but i think its too much for me. Do you have any hosting company you would recommend for hosting wordpress with the Neighborhood theme?

    Thanks

    March 23, 2015 at 11:59 am #159857
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Our recommendations goes WP Engine hosting.
    I manage to import all the content, it tooked some time so make a backup so we don’t lose it.

    Check again your site.

    -Rui

    March 26, 2015 at 3:07 pm #161122
    eduardo3h
    Member
    Post count: 9

    Hey Rui!

    Thank you so much!!!!! I Couldnt be more satisfy with your support. I’m working on the website now and if i had any douts i let you know!

    Thanks again!

    March 26, 2015 at 3:15 pm #161125
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad I could help.
    -Rui

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