New Landing › How can we help? › Atelier › HELP!

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    Posted in: Atelier
  • November 16, 2015 at 5:32 pm #229127
    dsirard11
    Member
    Post count: 122

    Hello,

    Please see my post about ipad issues. I’ve been writing all day and no one is responding. It’s strange because you guys are usually so amazing. Can someone please help.

    Thank you,
    Dawna

    November 16, 2015 at 5:37 pm #229134
    David Martin – Support
    Moderator
    Post count: 20834

    What topic are you referring to? I can see all your posted topics have responses?

    – David.

    November 16, 2015 at 5:39 pm #229135
    David Martin – Support
    Moderator
    Post count: 20834

    Ah I see, you have repeatedly thread bumped and pushed yourself to the back of the ticket list.

    We answer older threads first, each time you post again in a thread you will get pushed further back.

    – David.

    November 16, 2015 at 5:41 pm #229138
    dsirard11
    Member
    Post count: 122

    Oh – sorry, I thought I was being helpful by adding info.

    November 16, 2015 at 5:44 pm #229142
    David Martin – Support
    Moderator
    Post count: 20834

    No problem, in the future please add it into your initial post or edit the initial post and add it.

    Thanks,
    David.

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    Posted in: Atelier
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